Asset Services Specialist - Fixed Income, Claims and Redemptions

Deutsche Bank AG; Bengaluru; In loco; INR 1.200.000 - 1.800.000; Tempo pieno

Vantaggi offerti da questo lavoro

Best in class leave policy

Gender neutral parental leaves

Child care assistance reimbursement

Certifications sponsorship

Employee Assistance Program

Health insurance for dependents

Accident and Term life Insurance

Health screening for 35+

Descrizione del lavoro

Deutsche Bank AG in Bangalore, India, seeks an experienced Asset Services professional to manage fixed income processing, claims and redemptions, and reconcile records. The role involves liaising with onshore/nearshore partners, handling high volumes, and ensuring accuracy within SLAs.

The candidate should have 4–5 years in Investment Banking Operations, strong corporate actions knowledge, and solid English communication skills, with readiness to work shifts and travel as required.

Competenze

• 4 to 5 years experience in Investment Banking Operations / Custody Operations with at least 2-3 years of experience.
• Fixed income / Claims/Redemptions or Income experience.
• Strong Corporate Actions knowledge.
• Strong English written and verbal skills.
• Proficient in Microsoft Office applications.
• Willing to work in shifts and travel as required.
• Ready to train others and transfer knowledge.

Mansioni

• Liaise between DBOI and onshore/nearshore partners to ensure smooth processing.
• Handle large volumes and escalate issues to Team Manager when needed.
• Process day-to-day activities within defined SLA/benchmarks.
• Reconcile trade positions and entitlement books.
• Book new positions across DB systems.
• Follow up with counterparties on claims and initiate payments.
• Perform post-pay-date reconciliation and file closure.
• Allocate work to PEs via system queues and emails, maintain controls.

Conoscenze

Investment Banking Ops

Fixed income

Corporate Actions

English communication

Microsoft Office

Shift work

Travel readiness

AI tools

Strumenti

DB systems

Descrizione del lavoro

Asset Services (Fixed income / Claims/Redemptions), NCT

Location: Bangalore, India

Role Description

The process involves input, investigation, and correction where we have discrepancies related to accrual processing, Record Date balancing and Payments processing to institutional counterparties on traded stock positions, stock lending positions, and client positions over the EX and record date for Voluntary & Mandatory Corporate Actions.

What we’ll offer you

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under child care assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Liaising between DBOI & onshore / nearshore partners
• The candidate should also be able to handle huge volumes and escape issues at the right time to the Team Manager / Onshore Clients
• Process day to day activities within set benchmarks with minimal error.
• Activities may include Reconciliation of trade positions / books for entitlements
• Booking of new positions in various DB systems
• Chasing counterparties on claims & initiating payments
• Post pay date reconciliation & File Closure
• Spend 50-60% of the time in actual transaction processing.
• To supervise day to day deliverables of the process/sub-process assigned.
• Will be the first escalation for exceptions & aged breaks.
• Processing & supervising sub-processes and ensure accuracy as per the SLA / benchmarks.
• Work allocation to PEs, received through system queues & E‑mail requests
• Candidate needs to ensure that the relevant controls are executed & be responsible for 4 eyes.
• Ensure strict adherence to all internal and external process guidelines including compliance and legal so as to build robust control environment.
• Ensure there are no KPI miss, Breaches & Violation.
• To keep Team Manager informed of the exceptional occurrences, to enable appropriate action and also responsible for managing the team in team absence.
• Leave Management for entire Team
• Candidate will be required to train this function to other acceptable candidates, so must possess training skills.

Primary Working Relationships

• Internal clients, Event Management, Client Services Group Brokers/Clients and Custodians contact via Phone and or Email Other internal teams onshore, near shore & offshore Operations Control on break issues Bangalore/London/Franfurt/Jacksonville/Pune

Your skills and experience

• 4 to 5 years experience in Investment Banking Operations / Custody Operations with at least 2-3 years of experience
• Fixed income / Claims/Redemptions or Income experience
• Strong Corporate Actions knowledge
• Comfortable dealing with multiple stakeholders and complex situations.
• Strong English written & verbal skills required.
• Ability to converse clearly with internal and external staff via telephone and written communication
• Proficient in Microsoft Office applications
• Be willing to work in relevant geography business hours
• Ready to travel as and when required
• Be willing to work in shifts
• Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

How we’ll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information: https://www.db.com/company/company.html

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.