Patient Sales Consultant

Tooth Club; Mumbai; On-site; INR 400,000 - 600,000; Full time

Benefits offered by this job

Uncapped conversion bonus

Comprehensive training and ongoing-coh

Clear career progression within a UK-d

Supportive, energetic and high‑perform

Job summary

Tooth Club in Mumbai is hiring an ambitious Patient Sales Consultant to convert inbound enquiries into booked consultations for UK dental practices. The role is office-based in Powai with UK shift hours, including evenings and weekends on a rota.

Fresh graduates are welcome, with 2–3 years of sales experience preferred. You will engage with prospects via phone, WhatsApp, email, live chat and social media, guiding them through the patient journey and discussing treatment options, finance and

Qualifications

• Freshers are welcome to apply.
• 2–3 years of sales/marketing experience preferred.
• Based in Mumbai, India.

Responsibilities

• Convert inbound enquiries into booked consultations.
• Follow up with warm leads to maximise conversion rates.
• Handle enquiries from Meta (Facebook & Instagram), Google, WhatsApp, website forms and telephone.
• Build rapport with prospective patients and discuss treatment options, finance and patient journey.
• Identify patient requirements and overcome objections.
• Meet and exceed daily, weekly and monthly sales targets.
• Maintain accurate records within our CRM and booking systems.
• Work closely with marketing and practice teams to maximise lead conversion.
• Deliver an exceptional customer experience from first enquiry through to booking.

Skills

Communication skills

Interpersonal skills

Telephone manner

Target-driven

CRM awareness

Tools

CRM software

Booking systems

Job description

Tooth Club is looking for an ambitious, target-driven Patient Sales Consultant to join our growing team in Mumbai.

This is an entry-level to early-career sales role, ideal for fresh graduates or candidates with 2-3 years of sales, telesales, business development, marketing or customer-facing experience.

Your main responsibility will be converting inbound enquiries into booked consultations across our UK dental practices.

You'll speak to prospective patients through phone, WhatsApp, email, live chat and social media - understanding their requirements, answering questions about the patient journey and helping them take the first step towards booking a consultation.

If you are confident communicating with people, comfortable working towards targets and motivated by performance-based earnings, this role could be a good fit.

• Location: Powai, Mumbai- Work from Office / Saki Vihar Road, Powai, Andheri East
• Employment Type: Full-time
• Working Hours: UK shift pattern, including evenings and weekends on a ROTA

Who Should Apply

• Freshers are welcome to apply.
• Candidates with 2-3 years of sales, telesales, marketing, business development or customer-facing experience are preferred.
• Candidates must currently be based in Mumbai.
• This is a work-from-office role in Powai, Mumbai.
• Candidates with significantly more experience may not be suitable for this particular role.

Key Responsibilities

• Convert inbound enquiries into booked consultations
• Follow up with warm leads to maximise conversion rates
• Handle enquiries from Meta (Facebook & Instagram), Google, WhatsApp, website forms and telephone
• Build rapport with prospective patients and confidently discuss treatment options, finance and the patient journey
• Identify patient requirements and overcome objections
• Meet and exceed daily, weekly and monthly sales and booking targets
• Maintain accurate records within our CRM and booking systems
• Work closely with marketing and practice teams to maximise lead conversion
• Deliver an exceptional customer experience from first enquiry through to booking
• Fluent spoken and written English
• Freshers are welcome; 2-3 years of relevant sales/marketing experience is preferred
• Strong communication and interpersonal skills
• Confident and professional telephone manner
• Comfortable speaking with prospective customers and handling objections
• Target-driven and motivated by achieving measurable results
• Comfortable working UK hours, including evenings and weekends on a rota
• Good IT skills and willingness to learn CRM and booking systems
• Self-motivated, organised and able to work in a fast-paced environment

Experience in any of the following is an advantage:

• Lead generation or lead conversion
• Digital marketing
• Appointment setting
• Retail or other target-driven customer-facing roles
• Fresh graduates with strong communication skills and a genuine interest in sales are encouraged to apply.

What We Offer

• Uncapped conversion bonus
• Comprehensive training and ongoing coaching
• Clear career progression within a rapidly growing UK dental group
• Supportive, energetic and high-performing team culture
• Opportunity to build a career in sales, patient conversion, and digital lead management
• The chance to make a real impact by helping patients start their smile journey