Associate Dentist - Clinical Relations and Management

Metier Multispeciality Dental And Poly Clinic; Bengaluru; On-site; INR 220,000 - 430,000; Full time

Job summary

Mtier Dental Solutions and Healthcare Services in Bengaluru is seeking an Associate Dentist - Clinical Relations & Management for a non-clinical role that blends clinical knowledge with healthcare management, customer success, and relationship management.

Based at the corporate office in Yelahanka, the role excludes independent patient consultations; duties cover CRM, product coordination, and outreach across clinics and dental supplies, with immediate joining preferred.

Qualifications

• BDS degree is mandatory.
• DCI registration preferred.
• Fresher to 3 years experience.
• MBA/PGDM advantageous.
• Healthcare exposure preferred.
• CRM/relationship management exposure an added advantage.

Responsibilities

• Patient relationship and experience management.
• Treatment follow-up and conversion coordination.
• Dentist relationship management and engagement.
• Product enquiries, quotations, follow-ups and demonstrations.
• Dentist customer support and retention activities.
• CRM records management and data upkeep.
• Clinical content support for digital marketing.
• Medical camps and outreach activity coordination.
• Participation in webinars and professional events.

Skills

Clear communication

Relationship management

Coordination

MS Office

Google Workspace

Customer handling

Presentation skills

Education

BDS

Tools

CRM software

Job description

Designation: Associate Dentist - Clinical Relations & Management

Role: Clinical Relations & Business Coordination

A non-clinical career opportunity for BDS graduates combining Clinical Knowledge + Healthcare Management + Customer Success + Relationship Management + Business Operations + CRM & Marketing Support.

Please Note: This role is based at our Corporate Office, Yelahanka - Bangalore and does not involve independent patient consultations or routine dental practice.

Position Details

Employment Details

Designation - Associate Dentist - Clinical Relations & Management

Role - Clinical Relations and Business Coordination

Work Location - Yelahanka, Attur Layout, Bengaluru

Working Days & Timings - Monday to Saturday, 10:00 AM to 7:00 PM; Sunday weekly off.

Field / Travel - Medical camps, professional events and branch/field visits, as on when required.

Annual CTC - 2,20,000 to 4,30,000- annual, based on experience and suitability, plus applicable performance-linked incentives / bonus

Joining - Immediate / early joiners preferred.

Qualification / Requirement

Criteria Requirement - BDS - Mandatory

Eligibility

Experience - Fresher to 3 years

Valid DCI Registration -Preferred

Clinical / Healthcare Exposure - Preferred, not mandatory

MBA / PGDM - Advantage

Patient / Customer Interaction - Preferred

Relevant Certificate Course - Added Advantage

CRM / Relationship Management Exposure - Added advantage

Key Responsibilities & Role Purpose

1. Patient Relationship & Experience

Manage patient recalls and follow-ups, provide necessary coordination and support, and help ensure a smooth and positive patient experience.

2. Treatment Follow-up & Conversion

Follow up and coordinate with the clinical team to encourage continuation of pending treatments and improve treatment acceptance.

3. Dentist Relationship Management

Build and maintain professional relationships with dentists and support their ongoing engagement with the Supplies division.

4. Product & Commercial Coordination

Coordinate product enquiries, quotations, follow-ups and product demonstrations, while supporting new dentist customers during their initial engagement with Supplies Division.

5. Dentist Customer Support & Retention

Support dentist customers with product-related queries and follow-ups, helping ensure a smooth service experience and continued engagement with Metier Dental Supplies.

6. CRM & Records Management

Maintain accurate CRM records of patients and dentist customers, including interactions and follow-ups.

7. Clinical Content Support for Digital Marketing

Use clinical knowledge to support accurate and relevant healthcare content for digital marketing activities.

8. Medical Camps & Outreach Activities

Participate in and support the coordination of medical camps, health awareness programmes and other physical outreach activities.

9. Professional & Educational Engagement

Support and participate in webinars, clinical education programmes, dentist interaction sessions, workshops and professional healthcare events.

Preferred Skills & Competencies

• Clear communication and interpersonal skills.
• Good relationship-building and customer-handling ability.
• Good coordination, organization and follow-up skills.
• Comfortable with presentations and professional interactions.
• Working knowledge of MS Office; familiarity with Google Workspace / CRM is an advantage.
• Proactive, responsible, detail-oriented and willing to learn.

Why Join Us

• Build a long‑term career in healthcare management beyond conventional clinical practice.
• Gain cross‑functional exposure across Clinics, Dental Supplies and Healthcare Marketing.
• Work closely with founders and leadership on real healthcare business initiatives.
• Develop practical exposure to customer success, relationship management and business operations.

If you are a BDS graduate looking to build a career in healthcare beyond conventional clinical practice, we would like to hear from you.

About Us

Mtier Dental Solutions and Healthcare Services is a growing healthcare organization operating across Multispeciality dental & polyclinics, dental supplies, healthcare outreach and allied healthcare initiatives.

We are building an integrated healthcare ecosystem focused on quality care, ethical practices, professional relationships and sustainable growth.