Patient Care Coordinator

Qi Lifecare; Mumbai; Presencial; INR 200.000 - 320.000; Jornada completa

Descripción de la vacante

Qi Spine Clinic in Mumbai's Kurla West is seeking a Sales Advisor to guide patients during their initial consultation and explain treatment plans.

You will handle inbound and outbound calls, counsel patients, and drive conversions, addressing queries professionally while coordinating with internal teams to ensure a superior patient experience. Working hours are 10am to 7pm, six days a week with one rotational off; early exposure to sales and counselling is preferred for 0–3 years experience.

Formación

• Excellent communication and interpersonal skills.
• Sales or counselling exposure preferred.
• Ability to handle objections and build trust.

Responsabilidades

• Handle outbound calls for patient engagement
• Explain treatment plans and procedures to patients
• Counsel patients and drive conversions
• Address patient queries and objections professionally
• Collect feedback post consultation
• Coordinate with internal teams for better patient experience

Conocimientos

Good communication

Persuasion skills

Outbound calling

Customer service

Descripción del empleo

Job Title: Sales Advisor

Company: QI Spine Clinic

Location: Kurla west, Mumbai

Experience: 0-3 Years (Sales )

Salary: Hike on last Inhand based on experience & skills

Working Days: 6 Days | 1 Rotational Off | 10am to 7pm | Day Shift

We are looking for a dynamic Sales Advisor to guide patients during their initial consultation and help them understand treatment plans. The role involves handling inbound & outbound calls, patient counselling, and driving conversions.

Key Responsibilities

• Handle outbound calls for patient engagement
• Explain treatment plans and procedures to patients
• Counsel patients and drive conversions
• Address patient queries and objections professionally
• Collect feedback post consultation
• Coordinate with internal teams for better patient experience

Requirements

• Good communication & persuasion skills
• Experience in sales / counselling / customer service
• Comfortable with outbound calling & conversions
• Ability to handle objections and build trust