Parking Manager

Pacific India; Jaipur; On-site; INR 800,000 - 1,500,000; Full time

Job summary

Pacific India is seeking an experienced security and parking management professional to oversee mall premises in Jaipur. The role involves leading security operations, supervising staff and vendors, and implementing safety policies while coordinating with local authorities and emergency services.

The ideal candidate has 8–10 years of relevant experience, strong knowledge of CCTV and access control, and excellent leadership and communication skills to ensure safe, smooth operations.

Qualifications

• Bachelor's degree (preferred).
• 8–10 years of security and parking management experience.
• Experience in malls, commercial buildings, retail, hospitality, or large facilities is highly preferred.
• Strong knowledge of CCTV, access control, fire safety, and emergency response.
• Familiarity with parking management systems and vendor management.
• Excellent leadership, communication, and conflict resolution skills.
• Ability to work in rotational shifts and handle emergencies.

Responsibilities

• Lead and manage all security operations for mall premises.
• Supervise deployment and performance of security staff and agency personnel.
• Develop and implement security policies, SOPs, and emergency response plans.
• Monitor CCTV surveillance systems and access control mechanisms.
• Conduct regular security audits, risk assessments, and vulnerability checks.
• Investigate security incidents, prepare reports, and recommend corrective actions.
• Coordinate with local police, fire department, and emergency services when required.
• Ensure compliance with statutory safety and security regulations.
• Oversee daily parking operations, managing vendors, attendants, and cash collection if applicable.
• Monitor parking occupancy and optimize vehicle flow during peak hours and events.
• Handle customer complaints related to parking and ensure prompt resolution.
• Maintain parking equipment, boom barriers, ticketing systems, and signage.

Skills

Security Operations Management

Parking Management

Vendor & Manpower Management

Incident Investigation

CCTV & Surveillance Monitoring

Fire & Life Safety

Risk Assessment

Emergency Response Planning

Customer Service

Team Leadership

MS Office & Report Preparation

Education

Bachelor's degree (preferred)

Tools

CCTV Systems

Access Control

Job description

Key Responsibilities

Security Management

• Lead and manage all security operations for the mall premises.
• Supervise deployment and performance of security staff and agency personnel.
• Develop and implement security policies, SOPs, and emergency response plans.
• Monitor CCTV surveillance systems and access control mechanisms.
• Conduct regular security audits, risk assessments, and vulnerability checks.
• Investigate security incidents, prepare reports, and recommend corrective actions.
• Coordinate with local police, fire department, and emergency services whenever required.
• Ensure compliance with all statutory safety and security regulations.

Parking Operations

• Oversee daily parking operations, ensuring smooth vehicle movement and customer convenience.
• Manage parking vendors, attendants, and cash collection processes (if applicable).
• Monitor parking occupancy and optimize vehicle flow during peak hours and special events.
• Handle customer complaints related to parking and ensure prompt resolution.
• Ensure proper maintenance of parking equipment, boom barriers, ticketing systems, and signage.

Team Management

• Manage security supervisors, guards, parking supervisors, and parking attendants.
• Prepare duty rosters, shift schedules, and manpower planning.
• Conduct regular training sessions on emergency response, customer service, and safety protocols.
• Evaluate staff performance and ensure adherence to operational standards.

Safety & Compliance

• Ensure compliance with fire safety norms and emergency evacuation procedures.
• Conduct mock drills and coordinate with facility management during emergencies.
• Maintain records of incidents, visitor management, and statutory documentation.
• Work closely with facility, engineering, housekeeping, and operations teams to maintain a secure environment.

Candidate Requirements

• Bachelors degree in any discipline (preferred).
• Minimum 8-10 years of experience in security and parking management.
• Experience in shopping malls, commercial buildings, retail, hospitality, or large integrated facilities is highly preferred.
• Strong knowledge of CCTV systems, access control, fire safety, and emergency response.
• Familiarity with parking management systems and vendor management.
• Excellent leadership, communication, and conflict resolution skills.
• Ability to work in rotational shifts and handle emergency situations.

Desired Skills

• Security Operations Management
• Parking Management
• Vendor & Manpower Management
• Incident Investigation
• CCTV & Surveillance Monitoring
• Fire & Life Safety
• Risk Assessment
• Emergency Response Planning
• Customer Service
• Team Leadership
• MS Office & Report Preparation

Key Performance Indicators (KPIs)

• Reduction in security incidents and losses.
• Efficient parking utilization and traffic flow.
• Customer satisfaction related to security and parking services.
• Compliance with statutory and safety requirements.
• Timely incident reporting and closure.
• Effective manpower utilization and vendor performance.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.