Assistant Manager

Keka Technologies Private Limited; Pune District; On-site; INR 900,000 - 1,800,000; Full time

Job summary

Tribeca Highstreet Mall seeks a seasoned Loss Prevention & Security Lead to design and oversee loss prevention, security, and safety frameworks across the mall. You will develop strategies for theft prevention, cash handling, and operational risks, while conducting regular risk assessments and compliance audits.

Responsibilities include managing CCTV systems, access control, and emergency procedures, plus coordinating with auditors and leasing teams to ensure security and compliance across all

Qualifications

• Develop and implement comprehensive loss prevention strategies covering theft, fraud, shrinkage, cash handling, and operational risks.
• Identify potential loss areas across common areas, parking, cash points, and back-of-house operations.
• Conduct monthly / quarterly risk assessment report and recommend preventive control.
• Ensure all AMC’s of equipment’s related to safety / Security / fire are renewed a month prior to expiry.
• Audits, Compliance & Controls
• Perform weekly / monthly security, safety, and operational audits.
• Ensure compliance with statutory norms, mall SOPs, insurance requirements, and legal standards.
• Monitor adherence to ethical apprehension procedures and investigation protocols.
• Coordinate with auditors during internal and external audits (In-house / External Auditors).
• Security Systems & Technology Oversight
• Oversee CCTV surveillance systems, access control, alarms, and monitoring rooms.
• Ensure optimal camera coverage, system uptime, and data retention.
• Review footage and analytics to identify trendspattern, vulnerabilities, and repeat incidents.
• Parking Management
• Plan and implement a traffic flow plan to reduce Traffic Congestion.
• Ensure that all signages / lighting, and trained parking staff
• Ensure proper segregation for two-wheelers, cars, EVs, taxis, and delivery vehicles
• Sink with mall parking team for better customer experience in terms of space management
• Coordination with security and Leasing team to remove unauthorized parking in front of mall.
• Audit and Control Parking Revenue.
• Prevent revenue leakage through automation and audits
• Keep fire lanes, ambulance routes, and emergency exits clear at all times
• Ensure compliance with fire and safety regulations for high-footfall environments
• Crisis & Emergency Management
• Develop, maintain, and test Emergency Response Plans (ERP) for:
• Crowd control situations
• Natural or man-made disasters
• Act as the Incident Lead during emergencies until resolution.
• Conduct mock drills and training programs.
• Manage and mentor ERT members, security supervisors, and guards.
• Conduct regular training on:
• Emergency response
• Enforce discipline, performance standards, and ethical conduct.
• Retailers Compliance Audit
• Shop act
• FSSAI license
• Fire NOC if applicable
• Health NOC
• Store Insurance Copy
• Reporting & Data Analysis
• Prepare daily, weekly, and monthly loss prevention reports.
• Analyze trends related to theft, incidents, near misses, and operational gaps.
• Present insights and recommendations to mall management.

Responsibilities

• Develop and implement comprehensive loss prevention strategies covering theft, fraud, shrinkage, cash handling, and operational risks.
• Identify potential loss areas across common areas, parking, cash points, and back-of-house operations.
• Conduct risk assessment reports and recommend preventive controls.
• Ensure equipment related to safety/security/fire is renewed before expiry.
• Conduct regular audits, ensure compliance with norms and SOPs.
• Oversee CCTV, access control, alarms, and monitoring rooms.
• Review footage to identify trends and vulnerabilities.
• Plan traffic flow to reduce congestion and manage parking spaces.
• Coordinate with security and leasing to remove unauthorized parking.
• Prepare and analyze parking revenue and prevent leakage.
• Maintain clear fire lanes and emergency exits.
• Develop and test ERP for emergencies and conduct drills.
• Mentor ERT members and security staff.
• Provide training on emergency response and discipline.
• Ensure compliance with retailer requirements (Shop Act, licenses).
• Prepare loss prevention reporting and trend analyses for management.

Skills

Risk assessment

Audits & controls

CCTV monitoring

Emergency management

Tools

Access control systems

Alarm systems

Job description

To design, implement, and oversee Tribeca Highstreet mall loss prevention, security, and safety frameworks that minimize financial loss, prevent incidents, ensure statutory compliance, and safeguard people, property, and operations.

Core Responsibilities

• Develop and implement comprehensive loss prevention strategies covering theft, fraud, shrinkage, cash handling, and operational risks.
• Identify potential loss areasacross common areas,parking, cash points,and back-of-house operations.
• Conduct monthly / Quarterly risk assessment report and recommend preventive control.
• Ensure all AMC’s of equipment’s related to safety / Security / fire are renewed a month prior to expiry.
• Audits, Compliance & Controls
• Perform weekly / Monthly security, safety,and operational audits.
• Ensure compliance with statutory norms, mall SOPs,insurance requirements, and legal standards.
• Monitor adherence to ethicalapprehension procedures and investigation protocols.
• Coordinate with auditors during internal and external audits (In-house / External Auditors).
• Security Systems &Technology Oversight
• Oversee CCTV surveillance systems,access control, alarms,and monitoring rooms.
• Ensure optimal camera coverage,system uptime, and data retention.
• Review footage and analytics to identify trendspattern, vulnerabilities, and repeat incidents.
• Parking Management
• Plan and implement a traffic flow plan to reduce Traffic Congestion.
• Ensure that all signages / lighting, and trained parkingstaff
• Ensure proper segregation for two-wheelers, cars, EVs, taxis,and delivery vehicles
• Sink with mall parkingteam for bettercustomer experience in terms of space management
• Coordination with security and Leasing team to remove unauthorized parkingin front of mall.
• Audit and Control ParkingRevenue.
• Prevent revenue leakage throughautomation and audits
• Keep fire lanes, ambulanceroutes, and emergencyexits clear at all times
• Ensure compliance with fire and safetyregulations for high-footfall environments
• Crisis & EmergencyManagement
• Develop, maintain, and test Emergency ResponsePlans (ERP) for:
• Crowd control situations
• Natural or man-made disasters
• Act as the IncidentLead during emergencies until resolution.
• Conduct mock drills and training programs.
• Manage and mentor ERT members, securitysupervisors, and guards.
• Conduct regular training on:
• Emergency response
• Enforce discipline, performance standards, and ethical conduct.
• Retailers Compliance Audit
• Shop act
• FSSAI license
• Fire NOC if applicable
• Health NOC
• Store Insurance Copy
• Reporting & Data Analysis
• Prepare daily, weekly, and monthly loss prevention reports.
• Analyze trends related to theft, incidents, near misses, and operational gaps.
• Present insights and recommendations to mall management.