Parent Relationship Manager (PRM)

K12 Techno Services; Bengaluru; On-site; INR 500,000 - 650,000; Full time

Job summary

Orchids The International School in Panathur, Bengaluru seeks a dynamic Parent Relationship Manager to counsel prospective parents, convert enquiries into admissions, and manage the complete admission lifecycle, delivering an exceptional parent experience while achieving targets.

You will handle campus tours, maintain CRM lead data, coordinate with academic and operations teams, and participate in admission drives and events. Weekend work during peak season is required.

Qualifications

• Graduate in any discipline.
• Experience in Admissions, Counselling, Sales, Business Development, BFSI, Education, Retail, Hospitality, or CRM.
• Excellent communication and interpersonal skills.
• Strong persuasion and negotiation abilities.
• Customer-focused with a target-driven mindset.
• Comfortable working on weekends during the admission season.

Responsibilities

• Counsel prospective parents regarding the school's curriculum, facilities, fee structure, and academic offerings.
• Handle walk-in, telephonic, online, and referral enquiries.
• Conduct engaging campus tours and provide detailed information about the school.
• Convert enquiries into admissions through effective counselling and regular follow-ups.
• Maintain and update lead information in the CRM system.
• Coordinate with academic and operations teams for a seamless admission process.
• Build strong relationships with prospective and existing parents.
• Participate in admission drives, events, and promotional activities.
• Ensure timely collection and verification of admission documents.
• Achieve monthly admission and revenue targets.

Skills

Admissions Counselling

Parent Counselling

Sales & Business Development

Lead Generation

Lead Conversion

CRM Management

Customer Relationship Management

Communication Skills

Negotiation

MS Excel

Education

Graduate in any discipline

Job description

Parent Relationship Manager (PRM) Panathur, Bengaluru

Job Summary

Orchids The International School is looking for a dynamic and result-oriented Parent Relationship Manager (PRM) for its Panathur Branch, Bengaluru. The ideal candidate will be responsible for counselling prospective parents, converting enquiries into admissions, managing the complete admission lifecycle, and delivering an exceptional parent experience while achieving admission targets.

Key Responsibilities

• Counsel prospective parents regarding the school's curriculum, facilities, fee structure, and academic offerings.
• Handle walk-in, telephonic, online, and referral enquiries.
• Conduct engaging campus tours and provide detailed information about the school.
• Convert enquiries into admissions through effective counselling and regular follow-ups.
• Maintain and update lead information in the CRM system.
• Coordinate with academic and operations teams for a seamless admission process.
• Build strong relationships with prospective and existing parents.
• Participate in admission drives, events, and promotional activities.
• Ensure timely collection and verification of admission documents.
• Achieve monthly admission and revenue targets.

Candidate Profile

• Graduate in any discipline.
• Experience in Admissions, Counselling, Sales, Business Development, BFSI, Education, Retail, Hospitality, or Customer Relationship Management.
• Excellent communication and interpersonal skills.
• Strong persuasion and negotiation abilities.
• Customer-focused with a target-driven mindset.
• Comfortable working on weekends during the admission season.

Required Skills

• Admissions Counselling
• Parent Counselling
• Sales & Business Development
• Lead Generation
• Lead Conversion
• CRM Management
• Customer Relationship Management
• Communication Skills
• Negotiation
• MS Excel

Job Details

Role: Parent Relationship Manager (Admissions)

Department: Sales & Business Development

Industry: Education / EdTech

Employment Type: Full-Time

Work Location: Panathur, Bengaluru

Salary: Best in the industry + Performance Incentives

Immediate joiners will be preferred.