P&O Services Learning&Talent Expert

Sandoz India; Telangana; On-site; INR 600,000 - 900,000; Full time

Job summary

Sandoz India is seeking a Learning Expert to manage end-to-end learning programs and LMS administration. You will coordinate calendars, enrollment, and communications while partnering with stakeholders to drive capability development.

The role emphasizes data-driven improvements and cost control within learning operations. You will collaborate with subject matter experts to curate content, support P&O services, and implement standardized processes across the organization.

Qualifications

• MBA required or equivalent
• 3+ years in learning programs or LMS roles
• Experience with analytics or reporting for learner programs

Responsibilities

• Own learning program operations: training calendars, enrollment, communications, instructor coordination
• Lead end-to-end lifecycle of learning programs: planning, design, deployment, evaluation, improvement
• Collaborate with content providers and SMEs to curate and maintain high-quality learning content
• Support implementation of processes and standards for P&O Services
• Handle standard service requests and user administration tasks
• Track service requests and troubleshoot with teams to improve productivity
• Contribute to P&O Services projects at country or BU level

Skills

Learning program operations

LMS administration

Stakeholder management

Education

MBA

Tools

LMS platforms

Job description

Position Purpose

Learning Expert with expertise in end-to-end Learning Program Management and LMS administration, responsible for planning, coordinating, delivering, and evaluating learning initiatives that support business objectives. Partners with stakeholders to manage learning operations, compliance, reporting, learner experience, and continuous improvement while leveraging technology and analytics to drive organizational capability development.

• To support the development of P&O processes, principles, and guidelines for a small client group, as well as coordinate data analysis and evaluation, in support of the implementation and/or maintenance of processes / services / continuous improvement in scope.

Your Key Responsibilities

Your responsibilities include, but not limited to:

• Act as the primary owner of learning program operations, managing training calendars, learner enrollment, communications, instructor coordination, resource planning, budget tracking, and overall program governance.
• Lead the end-to-end lifecycle of learning programs, including planning, design, stakeholder alignment, scheduling, deployment, delivery, evaluation, and continuous improvement to ensure programs meet business and capability development objectives.
• Collaborate with content providers, facilitators, and subject matter experts to develop, curate, deploy, and maintain high-quality learning content aligned with business and learner needs.
• Support the team in the operational conversion of P&O strategic objectives.
• Provide support and specific advice in the implementation of processes and standards for all P&O Services aspects (e.g. services, processes, continuous improvement) and provide guidance and assistance on problems and requests to customers/users through consulting and training -Support the identification and planning of services P&O Services will provide.
• Handle standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts -Perform user administration tasks (e.g. access management).
• Track service requests and troubleshoots – analyze error messages and questions -Support periodic cost and efficiency analyses to support productivity objectives -Support personnel cost budgeting process and control.
• Support evaluation of the services / processes / continuous improvement in scope.
• Contribute to P&O Services projects at country or BU level.

What you’ll bring to the roles

Essential Requirements

• Minimum 3+years of experience with preferred qualification of MBA.