Order Management Specialist

GE Healthcare Private Limited; Bengaluru; On-site; INR 700,000 - 1,100,000; Full time

Job summary

GE Healthcare Private Limited in Bengaluru, Karnataka, seeks an Order Management Specialist to oversee regional order processes, ensuring on-time fulfillment and compliance while coordinating with Sales, Logistics, Finance, and manufacturing.

You will manage ERP order entry, GRNs, invoicing alignment with statutory requirements, and partner with inbound/outbound logistics, CHA, and cross-functional teams to improve efficiency and accuracy.

Qualifications

• Bachelor of Engineering with 3+ years in order management or logistics.
• Strong communication and analytical skills.
• Proficient in MS Office (Excel, PPT, Word).

Responsibilities

• Collaborate across Sales, Logistics, Finance to improve order fulfilment.
• Enter orders in ERP and notify manufacturing for order acknowledgment.
• Ensure goods receipt notes and compliance with statutory requirements.
• Coordinate invoicing and backordering with Modalities, Sales, and Finance.
• Maintain inventory accuracy at warehouses.
• Coordinate dispatch with warehouses and CHA for cross-border orders.
• Drive Lean/Simplification projects for process efficiency.

Skills

Order management

Logistics

Supply chain management

Excel

Education

Bachelor of Engineering

Tools

ERP

Job description

Order management specialist - PCS Job Description Summary The scope of the role includes standard operating order processes and mechanisms are set on regional level, key metrics and KPI's are defined and are measured for improved performance, while ensuring orders are fulfilled and executed compliantly and on time as per customers' requests. The role would involve interacting with various stakeholders like Sales, Commercial Regional managers, Sales operation team, Finance, and controllership team besides factories globally, logistics and warehouse to ensure customer fulfilment. GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description Key responsibilities/essential functions include:

• Working cross-functionally with Sales, Segment, Supply chain, Warehouse, Service and Finance to identify improvement opportunities and implement process changes for driving operational efficiency across order fulfilment & Procurement domains.
• Entering orders in ERP and communicating the same to manufacturing for Order acknowledgment.
• Accounting the goods shipped from Manufacturing/vendors by creating Good Receipts Notes (GRN) after the same are customs cleared.
• Ensure the Invoice output are adhered to Statuary requirement before dispatch.
• Own all matters related to system transaction and work with IT team for issue resolution.
• Act as single Interface to Modalities, Sales, and Finance for matters related to backordering on Manufacturing/vendors, Invoicing and issue resolution.
• Maintain 100% accuracy of Inventory (System v/s Physical) for the items transacted by him/her at warehouses and keep Inventory levels within targets given.
• Inventory Management and Obso / reserve management
• Ensure all documents are arranged as per the guidelines of Revenue recognition and provided to Finance in time.
• Coordination with Invoicing team, Warehouses and CHA for dispatch of goods for the customer Orders in neighboring countries.
• Work with Inbound / Outbound logistics for timely & proper delivery.
• W ork with Sale & AR Team to ensure goods are delivered strictly as per the payment term mentioned in customer purchase orders.
• Intimating sales teams in advance to complete all pre-requisites for the delivery of orders.
• Ensure Strong culture of Quality, controllership and Regulatory Compliance in all the processes.
• D rive Lean/Simplification projects to improve process effectiveness and efficiency.

Required Qualifications:

• Bachelor of Engineering in any stream with 3+ years of experience working in Order Management, logistics, or supply chain management involving flow products.
• Excellent oral and written communications skills Analytical and process skills.
• Proficient in Microsoft Office, i.e. Excel, Power Point, and Word Ability to develop and execute priorities and approaches to meet objectives.

Preferred Qualifications :

• Excellent analytical and communication skills with the ability to communicate with employees and customers at all levels.
• Exceptional interpersonal skills.
• Exceptional skills as a change agent and process oriented individual.
• Ability to resolve complex issues within functional area and/or area of expertise.
• Supply Chain Experience with Multinational Organization having Manufacturing abroad and Distribution in India.
• Warehouse Management, Local Transportation & Customs business knowledge.

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Additional Information Relocation Assistance Provided: No Experience Level Mid Level