Order management specialist - PCS

I00M05 Wipro GE Healthcare Private Limited; Bengaluru; On-site; INR 800,000 - 1,500,000; Full time

Job summary

GE HealthCare in Bengaluru seeks a skilled Order Management professional to streamline regional order fulfilment, coordinate with Sales, Finance and logistics, and ensure compliant, timely deliveries. The role interfaces with multiple global teams to optimize processes and inventory control.

Ideal candidates have a BE with 3+ years in order management or supply chain, strong communication, and proficiency in MS Office; experience with ERP systems is a plus.

Qualifications

• Bachelor of Engineering with 3+ years in order management, logistics, or supply chain management.
• Excellent oral and written communication skills.
• Analytical and process-oriented mindset.
• Proficient in MS Office (Excel, PowerPoint, Word).
• Ability to develop and execute priorities and approaches to meet objectives.

Responsibilities

• Identify improvement opportunities with Sales, Segment, Supply chain, Warehouse, Service and Finance to boost efficiency.
• Enter orders in ERP and communicate to manufacturing for acknowledgment.
• Create Goods Receipts Notes (GRN) after goods clear Customs.
• Ensure invoices comply with statutory requirements before dispatch.
• Own all system transactions and coordinate with IT for issue resolution.
• Interface with Modality, Sales and Finance for backorders, invoicing and resolution.
• Maintain 100% inventory accuracy (system vs physical) at warehouses.
• Manage inventory, obsolescence and reserve levels.
• Provide documents per Revenue recognition guidelines to Finance on time.
• Coordinate with Invoicing, Warehouses and CHA for dispatch in neighboring countries.
• Collaborate with Inbound/Outbound logistics for timely deliveries.
• Work with Sales & AR to ensure delivery per payment terms.
• Notify sales teams in advance to complete delivery prerequisites.
• Uphold quality, controllership and regulatory compliance.
• Drive Lean/Simplification projects to improve process effectiveness.

Skills

Order management

Logistics

Supply chain management

Analytical skills

Communication skills

Education

Bachelor of Engineering

Tools

Microsoft Excel

PowerPoint

Microsoft Word

Job description

Job Description Summary

The scope of the role includes standard operating order processes and mechanisms are set on regional level, key metrics and KPI’s are defined and are measured for improved performance, while ensuring orders are fulfilled and executed compliantly and on time as per customers’ requests. The role would involve interacting with various stakeholders like Sales, Commercial Regional managers, Sales operation team, Finance, and controllership team besides factories globally, logistics and warehouse to ensure customer fulfilment.

Key responsibilities/essential functions

• Working cross-functionally with Sales, Segment, Supply chain, Warehouse, Service and Finance to identify improvement opportunities and implement process changes for driving operational efficiency across order fulfilment & Procurement domains.
• Entering orders in ERP and communicating the same to manufacturing for Order acknowledgment.
• Accounting the goods shipped from Manufacturing/vendors by creating Good Receipts Notes (GRN) after the same are customs cleared.
• Ensure the Invoice output are adhered to Statuary requirement before dispatch.
• Own all matters related to system transaction and work with IT team for issue resolution.
• Act as single Interface to Modalities, Sales, and Finance for matters related to backordering on Manufacturing/vendors, Invoicing and issue resolution.
• Maintain 100% accuracy of Inventory (System v/s Physical) for the items transacted by him/her at warehouses and keep Inventory levels within targets given.
• Inventory Management and Obso / reserve management.
• Ensure all documents are arranged as per the guidelines of Revenue recognition and provided to Finance in time.
• Coordination with Invoicing team, Warehouses and CHA for dispatch of goods for the customer Orders in neighboring countries.
• Work with Inbound / Outbound logistics for timely & proper delivery.
• Work with Sale & AR Team to ensure goods are delivered strictly as per the payment term mentioned in customer purchase orders.
• Intimating sales teams in advance to complete all pre-requisites for the delivery of orders.
• Ensure Strong culture of Quality, controllership and Regulatory Compliance in all the processes.
• Drive Lean/Simplification projects to improve process effectiveness and efficiency.

Required Qualifications

• Bachelor of Engineering in any stream with 3+ years of experience working in Order Management, logistics, or supply chain management involving flow products.
• Excellent oral and written communications skills
• Analytical and process skills
• Proficient in Microsoft Office, i.e. Excel, Power Point, and Word
• Ability to develop and execute priorities and approaches to meet objectives

Preferred Qualifications

• Excellent analytical and communication skills with the ability to communicate with employees and customers at all levels
• Exceptional interpersonal skills
• Exceptional skills as a change agent and process oriented individual
• Ability to resolve complex issues within functional area and/or area of expertise.
• Supply Chain Experience with Multinational Organization having Manufacturing abroad and Distribution in India.
• Warehouse Management, Local Transportation & Customs business knowledge.

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters.

Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities.

Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Additional Information

Relocation Assistance Provided: No

At GE HealthCare, we see possibilities through innovation. We’re partnering with our customers to fulfill healthcare’s greatest potential through groundbreaking medical technology, intelligent devices, and care solutions. Better tools enabling better patient care. Together, we are not only building a healthier future but living our purpose to create a world where healthcare has no limits.