Order Handling Engineer

Delight HR Services Pvt. Ltd.; Bengaluru; In loco; INR 400.000 - 650.000; Tempo pieno

Descrizione del lavoro

Delight HR Services Pvt. Ltd. is seeking an organized Order Management Associate in Bengaluru.

You will review and process sales orders, maintain CRM/LMS reporting, and coordinate with Finance and Sales to resolve issues. Responsibilities include handling public registrations, cancellations, and regular data upkeep. The role requires strong English communication, MS Office proficiency, and experience with SAP or similar finance systems.

Competenze

• Bachelor's degree in Business Administration or related field.
• Experience with finance systems and processes.
• Proficient in MS Office (Word, Excel, Outlook).

Mansioni

• Review and process sales orders following business guidelines (new orders, changes, pending orders).
• Maintain CRM and LMS reporting plus Excel documentation (order trackers).
• Serve as liaison between Finance and Sales for ad hoc queries and operations support.
• Process group public orders and handle cancellations/rescheduling requests.
• Prepare payment links for public registrations (individual and group).
• Audit and clean up previous month's cancellations.
• Attend and participate in departmental meetings.

Conoscenze

English communication

Finance systems

Data entry

Order issues resolution

MS Office

Western companies experience

SAP

Formazione

Bachelor's degree in Business Administration

Strumenti

SAP

Descrizione del lavoro

Responsibilities

• Review & process sales orders following business guidelines including but not limited to new order generation, change orders, and pending orders.
• Maintain reporting within CRM system, internal order management within our LMS system, & Excel documentation such as various Order Trackers
• Serves as a liaison amongst Finance and Sales to assist with ad hoc questions & general operations support for sales team
• Process group public sales orders generated via Public Sales or Account Executives as well as any cancellation or rescheduling requests
• Prepare payment linksfor processing public registrations for individual and group public orders.
• Audit and clean-up of previous month cancellations
• Attends and actively participates in departmental meetings and s

Skills/Attributes required

• Excellent verbal and written English communication skills
• Strong understanding of Finance systems, principles and processes
• Accurate and timely data entry skills
• Experience in working with suppliers and customers to resolve order issues
• Experienced with MS Office including Word, Excel, and Outlook
• Experience working with Western companies (preferred)
• Experience in SAP

Qualifications/Experience required

• Bachelor degree preferably Business Administration