Order fulfillment (RMA)-Logistic Coordinator

Ceragon Networks; Bengaluru; On-site; INR 420,000 - 720,000; Full time

Job summary

Ceragon Networks in Bengaluru is seeking an Order Fulfillment Coordinator to manage the RMA cycle, including imports/exports and customs tracking. You will oversee repairs, coordinate with partners, and report progress to management, leveraging Oracle/SAP processes for accurate transactional handling.

Ideal candidates will have 2–3 years in logistics, strong Excel/Power BI skills, and clear English communication for global collaboration.

Qualifications

• Bachelors in commerce or engineering and relevant logistics education.
• Diploma/MBA in Supply Chain/Logistics is desirable.
• Proficiency in Excel and Power BI mandatory.

Responsibilities

• Manage imports & exports for RMA units.
• Monitor Customs processes and govern the Global RMA.
• Coordinate RMA repairs and related shipments.
• Report progress, pendency and alerts to management.
• Collaborate with Oracle/SAP workflows and physical receiving/shipping.

Skills

Excel

Power BI

English communication

Team player

Education

Bachelor's in commerce / engineering

Diploma/MBA in Supply Chain/ Logistics Management

Tools

Oracle

SAP

Job description

Description

Order Fulfillment Coordinator shall be responsible for:

• Managing imports & export of RMA units.
• Monitoring Customs processes & Govern the Global RMA.
• Partner monitoring & Governance.
• Reporting to management with progress, pendency & Alerts

Description

Order Fulfillment Coordinator shall be responsible for:

• Managing RMA repairs.
• Managing imports & export of RMA units.
• Monitoring Customs processes & Govern the Global RMA.
• Partner monitoring & Governance.
• Reporting to management with progress, pendency & Alerts

Person should have understanding of the Processes defined in Oracle & should have knowledge to collate with Physical Transaction of Receiving & Shipping of Items that shall include Finished Goods or Raw materials.

Person should have knowledge about Electronics repairs.

Requirements

Qualifications

• Bachelors in commerce /engineering
• Diploma/MBA in Supply Chain/ Logistics Management
• Expertise on productivity tools such as Excel/Power Bl is mandatory.

Experience

• Minimum 2-3 Years
• Knowledge of Oracle /SAP,
• Exposure with Export/Import processes
• Logistics Operations - Proven understanding of transactional systems and processes. Oracle Ap background must.
• Understanding of warehousing, Logistics Services with exposure to transportation and associated taxation.

Skills

• Positive energy with initiative and team player. Good verbal & written English.
• Well verse/Confident in dealing with foreign nationals Global Customer/Colleagues.
• Be Passionate for Operations with relevant experience in Order Management, Customer Support Services.
• Self-driven, with a collaborative approach with the ability to build and strengthen relationships.
• Demonstrate strong attention to detailing and ability to shine under compressed timelines.
• Adaptable, flexible, and open-minded to work in a multifaceted, fast-paced environment that undergoes constant change.