Oracle Cx Consultant

Capgemini; Hyderabad, Pune District, Bengaluru; Hybrid; INR 1,200,000 - 2,400,000; Full time

Job summary

Capgemini in Hyderabad seeks an Oracle Fusion Incentive Compensation (IC) Consultant to lead end-to-end implementation, enhancements, and support. The role requires hands-on IC module experience, strong business process understanding, and collaboration with cross-functional teams to deliver scalable compensation solutions.

You will gather requirements for sales compensation, configure IC components, design rules, integrate with OM/AR/CRM, perform data migration, and provide L2/L3 support.

Qualifications

• Strong experience in Oracle Fusion Incentive Compensation Cloud.
• Understanding of Sales Compensation Processes and incentive plan design.
• Experience with Oracle Fusion Financials/SCM/CX integration.
• Hands-on data uploads (FBDI/HDL) and reporting (OTBI/BI Publisher).
• Knowledge of SQL basics and data troubleshooting.
• Strong analytical, problem-solving, and communication skills.

Responsibilities

• Lead end-to-end implementation of Oracle Fusion IC.
• Gather and analyze business requirements for sales compensation.
• Configure IC components: Plans, Plan Components, Earnings, Credits.
• Design calculation and crediting rules; implement quotas and rate tables.
• Integrate IC with OM, AR, and CRM or third-party systems.
• Perform data migration and validation of historical data.
• Provide L2/L3 production support and monthly/quarterly runs.

Skills

Oracle Fusion IC

Sales compensation

Incentive design

Fusion integration

Data uploads

OTBI / BI Publisher

SQL basics

Analytical skills

Tools

OTBI

BI Publisher

FBDI/HDL

Job description

Your Role

We are seeking a skilled Oracle Fusion Incentive Compensation (IC) Consultant to drive end-to-end implementation, enhancements, and support activities. The ideal candidate will have hands-on experience in Oracle Fusion Incentive Compensation modules, strong business process understanding, and the ability to collaborate with cross-functional teams to deliver scalable compensation solutions.

Role & responsibilities

Implementation & Enhancements

• Lead and/or support end-to-end implementation of Oracle Fusion Incentive Compensation (IC).
• Gather and analyze business requirements related to sales compensation plans, quotas, and payouts.
• Configure IC components including:
  • Compensation Plans
  • Plan Components
  • Earnings, Credits, and Compensation Rules
  • Quotas, Rate Tables, and Formulae
• Design and implement calculation rules, classification rules, and crediting logic.
• Integrate IC with upstream/downstream modules such as:
  • Oracle Fusion Order Management (OM)
  • Receivables (AR)
  • CRM or third-party systems
• Perform data migration and validation for historical and transactional data.
• Develop functional design documents (FDDs) and assist in technical design (TDDs).

Support & Maintenance

• Provide L2/L3 production support for IC processes and issues.
• Troubleshoot and resolve issues related:
  • Transaction processing
  • Credit assignments
  • Payout calculations
  • Period closures
• Monitor system performance and ensure timely processing of compensation cycles.
• Handle user queries, defects, and enhancements via ticketing tools (e.g., ServiceNow).
• Perform monthly/quarterly compensation runs and validations..

Required Skills & Qualifications

• Strong experience in Oracle Fusion Incentive Compensation Cloud.
• Good understanding of:
  • Sales Compensation Processes
  • Incentive Structures and Plan Design
• Experience in Oracle Fusion Financials / SCM / CX integration is preferred.
• Hands-on experience with:
  • Data uploads (FBDI / HDL)
  • Reporting (OTBI / BI Publisher)
• Knowledge of SQL basics for troubleshooting.
• Strong analytical, problem-solving, and communication skills.