Optometrist - Karnataka

Lenskart; Davanagere; On-site; INR 250,000 - 380,000; Full time

Benefits offered by this job

Structured training

Career growth

Job summary

Lenskart is hiring an Optometrist to deliver in-store eye care with a customer-first approach. You will conduct eye checks, discuss lens options, and guide customers through frame and lens selections.

Fresh graduates are welcome; on-the-job training will be provided to build clinical precision and sales skills in a fast-paced, tech-enabled retail environment.

Qualifications

• Freshers welcome; training provided.
• Strong communication and listening skills required.
• Ability to build rapport with customers from diverse backgrounds.

Responsibilities

• Greet customers and guide them to optometry services.
• Explain eye care options and frame/lens recommendations.
• Assist in dispensing and quality checks before handover.
• Help achieve in-store sales targets with a customer-centric approach.

Skills

Patient interaction

Communication

Teamwork

Job description

About Lenskart

Lenskart is Indias fastest-growing eyewear brand, revolutionizing the way people experience vision care. With a mission to give India a vision, we combine cutting-edge technology, stylish eyewear, and personalized service across our retail stores and digital platforms.

Role Overview

As a Lenskart Optometrist, you'll go beyond traditional eye check-ups. You'll be a trusted advisor, combining clinical expertise with customer-centric service and product recommendations. This role blends healthcare precision with retail excellence to deliver an exceptional in-store experience.

Key Responsibilities

Customer Experience & Engagement

• Greet and guide walk-in customers to the clinic for complimentary eye check-ups
• Drive Net Promoter Score (NPS) through empathetic service and clear communication
• Resolve customer concerns with professionalism and care

Eye Check-Up & Dispensing

• Follow Lenskart's 12-step optometry process for accurate diagnosis
• Share prescriptions clearly and educate customers on lens options (single vision, progressive, etc.)
• Conduct quality checks before product handover

Product Recommendation & Sales

• Recommend frames and lenses based on customer preferences and lifestyle
• Understand unstated needs and pitch optimal solutions at the right moment
• Achieve sales targets, eye-test conversions, and minimize returns

Store Operations & SOP Adherence

• Maintain store hygiene and equipment standards
• Execute stocktakes and ensure POS transactions are processed smoothly
• Coordinate product pick-ups and manage post-sale follow-ups

Desired Attributes

• Strong interpersonal and listening skills
• Ability to build trust and rapport with diverse customers
• Adaptability in a fast-paced retail environment
• Proactive ownership and result-oriented mindset
• Freshers welcome; training provided

Why Join Lenskart?

• Be part of a purpose-driven brand transforming vision care
• Work in a dynamic, tech-enabled retail environment
• Grow your career with structured training and advancement opportunities