Optical Sales

Drlogy; Mumbai; On-site; INR 200,000 - 320,000; Full time

Job summary

Dr Agarwals Eye Hospital in Mumbai invites an experienced Optical Sales professional to assist customers in selecting frames, lenses, and accessories, while driving product knowledge and service excellence. You will coordinate with optometrists and laboratories, manage quotations and orders, maintain displays, and help hit sales targets while ensuring customer privacy and a professional experience.

The role requires 3–8 years in optical sales and a Graduate, with exposure to high-volume retail

Qualifications

• Optical sales experience with eyewear products preferred.
• Strong customer service and communication skills.
• Ability to explain features, options and pricing clearly.
• Coordinate with optometrists and labs for prescriptions and orders.

Responsibilities

• Assist customers in selecting frames, lenses and accessories.
• Explain features, specifications and pricing clearly.
• Coordinate with optometrists regarding prescriptions and requirements.
• Prepare quotations, sales orders, invoices and documentation.
• Process optical orders and coordinate timely delivery.
• Maintain inventory, displays and stock levels.

Skills

Optical Business & Optical Sales

Product Knowledge

Customer Service

Grade-Based Sales Handling

Education

Graduate; optical sales experience preferred

Job description

Free to Apply Verified Employer Secure & Private No Hidden Charges

Job Requirements

Experience

3 - 8 Years Experience

Education

• Graduate; prior Optical Sales experience preferred

All Gender

Vacancy

1

Last Date to Apply

19, March 2027

Job Role

Work Location

Mumbai

Work Mode

Work From Office

Department

Optical Business , Sales

Role

Optical Sales (Grade depending on experience)

Employment type

• Full time

Key Skills

Optical Business & Optical Sales

Product Knowledge (Lenses Frames)

Customer Service

Grade-Based Sales Handling

Preference Languages

Any Language

Job Description

Optical Sales is responsible for assisting customers with eyewear selection, optical product sales, order processing, and customer service. The includes understanding customer requirements, explaining product features, coordinating with optometrists and laboratory teams, maintaining product displays and inventory, processing orders, handling customer queries, and supporting achievement of sales and service objectives while maintaining professional customer interactions.

• Assist customers in selecting suitable frames, lenses, and optical accessories.
• Understand customer requirements and provide appropriate product options.
• Explain features, specifications, pricing, and available options clearly.
• Coordinate with optometrists regarding prescriptions and customer requirements.
• Assist customers with frame fitting and basic product selection.
• Prepare quotations, sales orders, invoices, and related documentation.
• Process optical orders accurately and coordinate timely delivery.
• Coordinate with optical laboratories and suppliers for order processing.
• Follow up on pending orders, repairs, and customer requirements.
• Maintain accurate sales and customer records.
• Maintain proper display and presentation of optical products.
• Monitor stock levels of frames, lenses, accessories, and related products.
• Assist with stock verification and inventory records.
• Handle customer enquiries, complaints, and service requests professionally.
• Inform customers regarding order status, collection, and delivery timelines.
• Support promotional campaigns and sales activities as assigned.
• Achieve assigned sales and customer service targets where applicable.
• Maintain cleanliness and organization of the optical sales area.
• Maintain customer privacy and confidentiality.
• Follow organizational sales procedures, pricing guidelines, and service standards.

Similar Jobs at Dr Agarwals Eye Hospital

What began as a humble dream in the 1950s has grown into a global legacy of vision care. Founded in 1957 in Chennai by Dr. Jaiveer Agarwal and Dr. Tahira Agarwal, our story started with passion, courage, and just a hundred rupees in hand.

Inspired by the charm of Madras (now Chennai), the visionary couple chose to build a center of excellence in eye care - one that would transform millions of lives. Over six decades later, that vision continues to guide us.

Who We Are Today

Today, Dr Agarwals Eye Hospital stands as one of the largest and most trusted eye-care networks across India and Africa.

• Presence across 13 Indian states & 3 union territories
• Expanding footprint in 9 African countries
• A network of 200+ advanced eye-care centers
• A flagship institution in Chennai known globally for excellence in ophthalmology

Our hospitals are equipped with cutting-edge technology and driven by highly skilled professionals committed to delivering exceptional patient care.

Excellence in Eye Care

We are pioneers in advanced treatments including:

• Cataract procedures
• Retina and cornea care

Our Chennai flagship center also serves as a hub for research, innovation, and academic excellence, nurturing the next generation of eye specialists.

Our Global Vision

From a single clinic in Mauritius to a strong presence across Africa - including Ghana, Kenya, Tanzania, Rwanda, and more - our mission is simple:

To make world-class eye care accessible to everyone, everywhere.

Careers at Dr Agarwals

Join a workplace where purpose meets progress.

We offer:

• Continuous learning and expert training
• Access to advanced medical technologies
• Strong career growth opportunities
• A collaborative and supportive environment
• Global exposure through international networks

Whether you're a doctor or healthcare professional, you'll be part of a team that values innovation, compassion, and excellence.

Our Future

With strong leadership, visionary founders, and global partnerships, we continue to expand into new geographies while redefining patient experience through innovation.

At Dr Agarwals, we don't just treat eyes - we transform lives.