Optical Executive

Drlogy; Hisar; On-site; INR 240,000 - 360,000; Full time

Job summary

Drlogy invites an Optical Executive to manage day-to-day optical sales and provide excellent customer service at the Hisar store. You will assist customers with frames, lenses, and other optical products, coordinate with laboratories and suppliers, and maintain accurate sales and inventory records.

The role requires 1–3 years of experience, a relevant graduation, and the ability to handle quotations, invoices, and orders while ensuring a professional store experience for all customers.

Qualifications

• Experience in optical retail environments preferred.
• Strong customer service and communication skills.
• Ability to explain product features and pricing clearly.
• Attention to inventory controls and billing processes.

Responsibilities

• Assist customers in selecting frames, lenses, and accessories.
• Understand customer requirements and provide product information.
• Explain product features, pricing, and options available.
• Coordinate with labs and suppliers for order fulfillment.
• Prepare quotations, invoices, and sales orders.
• Track stock levels and perform inventory reconciliation.
• Handle customer queries and service requests professionally.
• Coordinate delivery and collection of orders.
• Support merchandising and store presentation.
• Assist with billing and payment processes as needed.

Skills

Optical Product Sales

Frame & Lens Fitting

Customer Service

Inventory & Stock Management

Billing

Education

Any Relevant Graduation Degree

Job description

Free to Apply Verified Employer Secure & Private No Hidden Charges

Job Requirements

Experience

1 - 3 Years Experience

Education

• Any Relevant Graduation Degree

All Gender

Vacancy

1

Last Date to Apply

22, March 2027

Job Role

Work Location

Walk-in venue (Hisar): Double Spoon Food Hotel & Restaurant, Dabra Chowk, Tosham Road, Hisar

Work Mode

Work From Office

Department

Optical Sales / Retail

Role

Optical Executive

Employment type

• Full time

Key Skills

Optical Product Sales

Frame & Lens Fitting

Customer Service

Inventory & Stock Management

billing

Preference Languages

Any Language

Job Description

Optical Executive is responsible for managing day-to-day optical sales and customer service activities while assisting customers with frames, lenses, contact lenses, and other optical products. The includes understanding customer requirements, coordinating with optometrists and optical laboratories, preparing quotations and orders, maintaining inventory and sales records, handling customer queries, and ensuring a professional and efficient optical store experience.

• Assist customers in selecting suitable frames, lenses, and optical accessories.
• Understand customer requirements and provide appropriate product information.
• Explain approved product features, pricing, and available options.
• Coordinate with optometrists regarding prescriptions and customer requirements.
• Prepare and process optical orders accurately.
• Prepare quotations, invoices, sales orders, and related documents.
• Coordinate with optical laboratories and suppliers for order fulfillment.
• Follow up on pending spectacle, lens, and optical product orders.
• Monitor stock levels of frames, lenses, contact lenses, and accessories.
• Assist with physical stock verification and inventory reconciliation.
• Maintain accurate sales, customer, and inventory records.
• Handle customer complaints, repairs, exchanges, and service requests.
• Coordinate delivery and collection of completed optical orders.
• Support product display, store presentation, and merchandising activities.
• Assist with billing and payment-related activities as assigned.
• Monitor pending orders and communicate status updates to customers.
• Coordinate with the marketing or sales team for promotional activities.
• Maintain customer information and transaction records confidentially.
• Support achievement of assigned sales and customer service objectives.
• Follow optical store SOPs, pricing policies, customer service standards, and organizational procedures.

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What began as a humble dream in the 1950s has grown into a global legacy of vision care. Founded in 1957 in Chennai by Dr. Jaiveer Agarwal and Dr. Tahira Agarwal, our story started with passion, courage, and just a hundred rupees in hand.

Inspired by the charm of Madras (now Chennai), the visionary couple chose to build a center of excellence in eye care—one that would transform millions of lives. Over six decades later, that vision continues to guide us.

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Our Chennai flagship center also serves as a hub for research, innovation, and academic excellence, nurturing the next generation of eye specialists.

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From a single clinic in Mauritius to a strong presence across Africa—including Ghana, Kenya, Tanzania, Rwanda, and more—our mission is simple:

To make world-class eye care accessible to everyone, everywhere.

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Join a workplace where purpose meets progress.

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Whether you're a doctor or healthcare professional, you’ll be part of a team that values innovation, compassion, and excellence.

Our Future

With strong leadership, visionary founders, and global partnerships, we continue to expand into new geographies while redefining patient experience through innovation.

At Dr Agarwals, we don’t just treat eyes—we transform lives.