Operations Supervisor - HO

Axis My India Limited; Mumbai; On-site; INR 350,000 - 700,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Growth opportunities

Industry insights

Job summary

Axis My India Limited seeks an Operations Coordinator to plan, execute, and monitor regional projects. You will travel for fieldwork, manage field teams, and ensure readiness of field surveyors with tools and instructions.

The role connects field teams with the head office and emphasizes timely, cost-conscious project delivery. You will onboard and train new surveyors, publish reports and dashboards, and drive actions to close gaps.

Qualifications

• Graduate degree in any field.
• 2+ years of experience in operations coordination, preferably in field-based projects.
• Strong organizational and communication skills.
• Ability to multitask, work under pressure, and prioritize tasks effectively.
• Attention to detail and problem-solving skills.
• Experience working with survey or data collection teams is preferred.

Responsibilities

• Timely planning, execution, and monitoring of assigned projects for defined regions.
• Open to travel on ground and execute fieldwork when assigned.
• People, assets, and collateral management for assigned projects for defined regions.
• Act as the primary point of contact between field teams and head office.
• Ensure field surveyors are equipped with necessary tools, documents, and instructions as per project plan.
• Assist in onboarding and training of new field surveyors.
• Address and resolve any operational issues or delays in the field.
• Publishing reports, alerts, and dashboards as per project.
• Driving cost and timelines in the assigned projects.
• Regular coordination and feedback to the field team (surveyors) to take corrective actions on gaps identified and corrective action plan.
• Identify process gaps, suggest and implement process improvement.
• Analyzing new trends in the market and developing new features around them.
• To manage and support our team of field surveyors & field visit & observe, Coaching & Mentoring Surveyors.

Skills

Strong organizational skills

Excellent communication

Multitasking

Attention to detail

Problem-solving

MS Office

Education

Graduate degree

Tools

MS Office

Job description

AxisMyIndiaLimitedisIndia’sleadingconsumerdataintelligencecompany,committedtoenablingdata-drivendecision-making.Ithaslaunchedthe"A"App,apeopleempowermentplatformdesignedtoenhancethelivesofabillioncitizensbyprovidingaccesstoauthenticinformationandpracticalsolutionsforeverydayneeds.TheappfollowsaPHYGITALmodel,leveragingAxisMyIndia’svastnetworkof5,000+locationsacross700districts.PoweredbyGoogleCloudandGoogleGenAI,itcontinuouslylearnsandimprovestodeliverbetteruserexperiences.ThecompanyisspearheadedbyMr.PradeepGuptawhoisaleadingnameinmarketresearchandisIndia’stoppsephologist.

Key Responsibilities

• Timely planning, execution, and monitoring of assigned projects for defined regions
• Open to travel on ground and execute fieldwork when assigned
• People, assets, and collateral management for assigned projects for defined regions.
• Act as the primary point of contact between field teams and headoffice
• Ensure field surveyors are equipped with necessary tools,documents, and instructions as per project plan
• Assist in onboarding and training of new field surveyors
• Address and resolve any operational issues or delays in the field
• Publishing reports, alerts, and dashboards as per project
• Driving cost and timelines in the assigned projects
• Regular coordination and feedback to the field team (surveyors) totake corrective actions on gaps identified and corrective action plan
• Identify process gaps, suggest and implement process improvement
• Analyzing new trends in the market and developing new featuresaround them.
• To manage andsupport our team of field surveyors & field visit & observe, Coaching& Mentoring Surveyors.

Requirements

• Graduate degree in any field.
• 2+ years of experience in operations coordination, preferably infield-based projects.
• Strong organizational and communication skills
• Ability to multitask, work under pressure, and prioritize taskseffectively
• Attention to detail and problem-solving skills
• Proficiency in MS Office
• Experience working with survey or data collection teams ispreferred

• Competitivesalary and benefits package.
• Opportunityto work in a dynamic and growing company.
• Make asignificant contribution to the company's success.
• Stay up todate on the latest industry trends and best practices.

At Axis My India, we valuediscipline and focus. Our team members wear brand on sleeves, adhere to ano-mobile policy during work hours, and work from our office. If you thrive in a structured environment and are committed toexcellence, we encourage you to apply