Operations Supervisor - HO

Axis My India; Mumbai; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Growth opportunities

Contribution to company success

Job summary

AxisMyIndiaLimited, based in Mumbai, seeks an operations coordinator to plan, execute, and monitor field-based projects across defined regions. You will manage field surveyors, travel when needed, and ensure timely reports and dashboards are published.

The role requires a graduate degree and 2+ years in operations coordination, with strong organizational and communication skills. Proficiency in MS Office is essential, and the position offers a competitive salary and benefits.

Qualifications

• Graduate degree (any field).
• 2+ years of experience in operations coordination, preferably in field-based projects.
• Strong organizational and communication skills.
• Ability to multitask, work under pressure, and prioritize tasks effectively.
• Attention to detail and problem-solving skills.
• Proficiency in MS Office.

Responsibilities

• Timely planning, execution, and monitoring of assigned projects for defined regions.
• Open to travel on ground and execute fieldwork when assigned.
• People, assets, and collateral management for assigned projects for defined regions.
• Act as the primary point of contact between field teams and head office.
• Ensure field surveyors are equipped with necessary tools, documents, and instructions as per project plan.
• Assist in onboarding and training of new field surveyors.
• Address and resolve any operational issues or delays in the field.
• Publishing reports, alerts, and dashboards as per project.
• Driving cost and timelines in the assigned projects.
• Regular coordination and feedback to the field team to take corrective actions on gaps identified and corrective action plan.
• Identify process gaps, suggest and implement process improvement.
• Analyzing new trends in the market and developing new features around them.
• To manage and support our team of field surveyors & field visit & observe, Coaching & Mentoring Surveyors.

Skills

Strong organizational skills

Excellent communication skills

Multitasking abilities

Attention to detail

Problem-solving skills

Education

Graduate degree

Tools

MS Office

Job description

AxisMyIndiaLimitedisIndia’sleadingconsumerdataintelligencecompany,committedtoenablingdata-drivendecision-making.Ithaslaunchedthe"A"App,apeopleempowermentplatformdesignedtoenhancethelivesofabillioncitizensbyprovidingaccesstoauthenticinformationandpracticalsolutionsforeverydayneeds.TheappfollowsaPHYGITALmodel,leveragingAxisMyIndia’svastnetworkof5,000+locationsacross700districts.PoweredbyGoogleCloudandGoogleGenAI,itcontinuouslylearnsandimprovestodeliverbetteruserexperiences.ThecompanyisspearheadedbyMr.PradeepGuptawhoisaleadingnameinmarketresearchandisIndia’stoppsephologist.

Key Responsibilities

• Timely planning, execution, and monitoring of assigned projects for defined regions
• Open to travel on ground and execute fieldwork when assigned
• People, assets, and collateral management for assigned projects for defined regions.
• Act as the primary point of contact between field teams and headoffice
• Ensure field surveyors are equipped with necessary tools,documents, and instructions as per project plan
• Assist in onboarding and training of new field surveyors
• Address and resolve any operational issues or delays in the field
• Publishing reports, alerts, and dashboards as per project
• Driving cost and timelines in the assigned projects
• Regular coordination and feedback to the field team (surveyors) totake corrective actions on gaps identified and corrective action plan
• Identify process gaps, suggest and implement process improvement
• Analyzing new trends in the market and developing new featuresaround them.
• To manage andsupport our team of field surveyors & field visit & observe, Coaching& Mentoring Surveyors.

Requirements

• Graduate degree in any field.
• 2+ years of experience in operations coordination, preferably infield-based projects.
• Strong organizational and communication skills
• Ability to multitask, work under pressure, and prioritize taskseffectively
• Attention to detail and problem-solving skills
• Proficiency in MS Office
• Experience working with survey or data collection teams ispreferred

• Competitivesalary and benefits package.
• Opportunityto work in a dynamic and growing company.
• Make asignificant contribution to the company's success.
• Stay up todate on the latest industry trends and best practices.

At Axis My India, we valuediscipline and focus. Our team members wear brand on sleeves, adhere to ano-mobile policy during work hours, and work from our office. If you thrive in a structured environment and are committed toexcellence, we encourage you to apply