Operations Specialist

Skill Veda; India; Remote; INR 350,000 - 500,000; Full time

Benefits offered by this job

Flexible remote work opportunity

Health scheme for well-being

30 annual paid leave days

Workation reimbursements

Financial support for furniture and headphones

Job summary

A remote operations company is seeking an Operations Specialist to conduct employment verifications and support background checks. Candidates should have a Bachelor's degree and 1–3 years of relevant experience, along with exceptional communication skills in English. This position offers flexible work arrangements and numerous growth opportunities in a fast-paced environment.

Qualifications

• 1–3 years of experience in background verification or operations.
• Familiarity with employment structures across sectors (IT, BPO, manufacturing, etc.) is an advantage.
• Prior experience in background verification or recruitment operations is a plus.

Responsibilities

• Conduct employment verifications through various channels.
• Liaise with HR departments to validate information.
• Maintain a strong focus on quality benchmarks.

Skills

Exceptional spoken and written English communication

Attention to detail

Ability to multitask

Proficiency in MS Office/Google Suite

Education

Bachelor's degree in any discipline

Tools

CRM or ticketing tools

Job description

Overview

Job Role: Operations Specialist

Location: Remote

Compensation: 3.5 LPA-5LPA (Including PF and PGDM monthly fees of INR 6,666)

Eligibility Criteria:

• This role is only for graduates; postgraduate candidates shouldn’t apply
• You should have exceptional spoken and written English communication
• You will be doing PGDM along with this job role; this is mandatory and non negotiable

About the Job

Springworks is on a mission to build tools and products that power the era of Remote/Hybrid work. Our products are trusted by over 350,000 remote/hybrid employees across 10,000+ organizations in 55+ countries—helping teams work smarter, faster, and more collaboratively.

Our product suite includes:

• SpringVerify: A B2B background verification platform for seamless hiring.
• EngageWith: A recognition platform that fosters vibrant workplace cultures.

We are looking for a detail-oriented and reliable Background Verification Specialist to join our Employment Verification team. This role involves conducting end-to-end employment background checks to validate candidate information, maintain quality standards, and ensure timely completion of verification tasks. The ideal candidate will be organized, proactive, and thrive in a fast-paced, remote-first environment.

Key Responsibilities

• Conduct employment verifications through various channels (calls, emails, third-party platforms, etc.).
• Liaise with HR departments, reporting managers, or organizations to validate tenure, designation, compensation, and reason for exit.
• Review and validate submitted documents such as offer letters, relieving letters, and payslips.
• Update verification outcomes on internal systems/tools accurately and promptly.
• Escalate discrepancies, red flags, or unresponsive verifications to senior team members or clients, as per SOPs.
• Maintain a strong focus on Turnaround Time (TAT) and quality benchmarks.
• Collaborate with peer teams (education, address, ID verification) for end-to-end case closures.
• Support audit requirements and contribute to process improvement initiatives.

Requirements

• Bachelor's degree in any discipline.
• 1–3 years of experience in background verification or operations
• Excellent verbal and written communication skills in English.
• Strong attention to detail and ability to multitask.
• Proficiency in MS Office/Google Suite and familiarity with CRM or ticketing tools are a plus.
• Prior experience in background verification or recruitment operations is a plus.
• Ability to work independently and in a team in a remote setup.
• Familiarity with employment structures across sectors (IT, BPO, manufacturing, etc.) is an advantage.
• Proficiency in using Google Docs, Sheets, and MS Office is a must.

Shift Structure

• 6-Day Workweek: This is a fast-paced work environment where you’ll work six days a week.
• Weekends: You may be required to work on either Saturday or Sunday.
• Rotational Shifts: Willingness to work in rotational shifts (if required).

What We Offer

• Exposure to large-scale, pan-India background verification operations.
• Flexible remote work opportunity.
• Opportunities for growth and learning.
• Work from anywhere with our remote setup perk: ₹15,000 for furniture and headphones, plus an annual addition of ₹2,500.
• Health scheme that covers physical, mental, and social well-being.
• Learning and growth opportunities through e-learning and additional courses.
• 30 annual paid leave days to relax and recharge.
• Company outings and celebrations to bond and have fun.
• Workation reimbursements to support working while traveling.
• Freedom and flexibility of asynchronous communication.

Feel free to share your resume at [e-mail]