Operations Manager (Quick Commerce)

Ekagra Practices; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Ekagra Practices in Mumbai is seeking an experienced Quick Commerce Operations Leader to drive end-to-end ground operations across multiple cities. You will oversee day-to-day execution, scale up dark stores, and improve last-mile delivery efficiency to meet aggressive service levels.

The role requires strong experience in hyperlocal delivery, managing high-volume daily orders, and building robust 3PL partnerships to optimize rider payouts and operational costs.

Qualifications

• 8-10 years of experience in Quick Commerce, hyperlocal delivery, or fast-fulfillment e-commerce operations.
• Experience in managing multi-city ground operations and handling high-volume daily orders.

Responsibilities

• Lead end-to-end ground operations across multiple cities.
• Oversee day-to-day execution, dark store scale-up and last-mile delivery efficiency.
• Manage 3PL courier partnerships and optimize rider payout structures.

Skills

Operations management

Last-mile delivery

3PL partnerships

Job description

• Handle Quick Commerce Operations to lead end to end ground operations across multiple cities
• Handle day-to-day execution, dark store scale-up & last-mile delivery efficiency
• Manage 3PL courier partnerships, optimize rider payout structures etc

Required Candidate profile

• 8-10 years of experience in Quick Commerce, Hyperlocal Delivery, or Fast-Fulfillment E-commerce operations.
• Manage multi-city ground operations & handling high-volume daily order throughput.