Operations Manager /Manager Operations BPO /BPO Operations Manager
Selectica International Solutions
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Job summary
Selectica International Solutions is looking for an Operations Manager to oversee BPO operations in Gurgaon. This position requires a minimum of 2 years of experience specifically in the BPO sector and a strong grasp of SLA, Attrition, and Shrinkage.
Fluency in English is essential, and the candidate will work from the office. Interested candidates can contact Sri or Neha as provided.
Qualifications
- Minimum 2 years of experience as a BPO Operations Manager.
- Strong knowledge of SLA, Attrition, Shrinkage.
- Fluent in English.
Skills
Job description
Posted: 3 days ago (Openings: 3, Applicants: 100+)
2 years experience required as BPO Operations Manager (Account Manager/Delivery Manager cannot apply)
Key Skills: SLA, Attrition, Shrinkage, CSAT, AHT
Work Location: Work From Office – Gurgaon
Contact: Call/WhatsApp CV to Sri 8851792136 or Neha 8287267407.
Required Candidate Profile: Must know English
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