Operations Manager-Digital Advertisement

Wipro; Pune District; On-site; INR 3,500,000 - 5,500,000; Full time

Job summary

Wipro Limited in Pune, Maharashtra, invites an Operations Manager-Digital Advertisement to drive revenue growth, optimize processes, and enhance customer experience through oversight of daily operations, contract compliance, and resource planning.

You will lead centralized marketing operations, build cross-functional teams across Digital Coordination, Paid Media, Creative Production and Website Services, and partner with stakeholders to standardize workflows and deliver measurable business

Qualifications

• Graduate degree required; business/marketing/advertising/tech backgrounds preferred.
• 12–18 years in Digital Marketing Operations or related leadership roles.
• Minimum 5 years leading managers and multi-functional teams.
• Experience managing large-scale digital marketing delivery organizations.
• Experience supporting enterprise clients and agencies.

Responsibilities

• Lead design, implementation, and ongoing management of centralized digital marketing operations.
• Build and develop cross-functional teams across Digital Coordination, Paid Media, Creative Production, Website Services, Reporting, Listings Management, Reputation Management, and more.
• Define workforce planning, forecasting, capacity management, scheduling, productivity, and utilization frameworks.
• Partner with stakeholders to optimize workflows and implement standardized SOPs.
• Own governance through business reviews, KPI reviews, risk forums, and executive reporting.
• Provide strategic guidance on platform capabilities, workflows, and resource planning.
• Ensure compliance with contracts, information security, audits, and controls.
• Support growth initiatives, transition projects, and new capability development.

Skills

Digital marketing operations

Leadership in delivery

Marketing ecosystems

Team building & delivery frameworks

Data-driven decision making

Client engagement & governance

Advertising platforms & workflows

Stakeholder management

Education

Graduate degree in Business/Marketing/Advertising/Media/Tech

Job description

Operations Manager-Digital Advertisement Job Description Job Title: Operations Manager-Digital Advertisement City: Pune State/Province: Maharashtra Posting Start Date: 10/13/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future‑ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever‑changing world. For additional information, visit us at www.wipro.com.

Job Description

Role Purpose
The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account.

Key Responsibilities

• Lead the design, implementation, transition, stabilization, and ongoing management of centralized digital marketing operations.
• Build, lead, and develop multi-functional teams supporting Digital Coordination, Paid Media Operations, Creative Production, Website Services, Reporting, Listings Management, Reputation Management, and other digital‑advertising functions.
• Define workforce‑planning, forecasting, capacity‑management, scheduling, productivity, and utilization frameworks to support current and future business needs.
• Partner with stakeholders to assess existing workflows, identify improvement opportunities, and implement standardized operating procedures.
• Own operational governance through business reviews, service reviews, KPI reviews, risk‑management forums, and executive reporting.
• Provide strategic guidance and subject‑matter expertise on digital marketing operations, platform capabilities, workflow design, and resource planning.
• Ensure compliance with contractual requirements, information‑security standards, audit requirements, and operational controls.
• Support business growth initiatives, solution design, due diligence activities, transition projects, and new capability development.

Must-Have Skills

• Strong leadership experience managing Digital Marketing Operations, Advertising Operations, Media Operations, Marketing Services, or Agency Operations.
• Deep understanding of digital marketing ecosystems, including Paid Search, Paid Social, Programmatic Advertising, Display, Video, Audio, CTV/OTT, Website Services, SEO, Local Search, Analytics, Creative Services, and Reputation Management.
• Demonstrated experience establishing, scaling, or transforming centralized delivery organizations and shared‑service operations.
• Proven ability to build teams, create operating frameworks, and establish delivery organizations from inception through steady‑state operations.
• Ability to assess business requirements, identify operational risks, recommend solutions, and influence stakeholders through data‑driven insights.
• Experience leading client‑facing discussions, transformation programs, process redesign workshops, and executive governance forums.
• Strong understanding of digital advertising platforms, marketing‑technology ecosystems, reporting frameworks, and operational workflows.
• Excellent communication, presentation, stakeholder‑management, negotiation, and executive engagement skills.

• Experience & Education

  • Graduate degree required; qualification in Business, Marketing, Advertising, Media, Communications, Technology, Operations Management, or related disciplines preferred.
  • 12-18 years of experience in Digital Marketing Operations, Advertising Operations, Agency Operations, Marketing Services, Business Operations, Shared Services, or Service Delivery leadership roles.
  • Minimum 5 years of experience leading managers and multi‑functional operational teams.
  • Demonstrated experience managing large‑scale digital marketing or advertising delivery organizations.
  • Experience supporting enterprise clients, advertising agencies, media organizations, or digital marketing service providers.
  • Experience leading transitions, centralization initiatives, operating‑model transformations, or large‑scale process‑improvement programs is strongly preferred.

Preferred Skills

• Experience designing offshore, nearshore, or global delivery models.
• Familiarity with AI‑enabled digital marketing operations, workflow automation, and productivity‑enhancement technologies.
• Experience managing P&L components, budgeting, forecasting, and business‑performance metrics.
• Lean Six Sigma, PMP, Agile, Digital Marketing, Product Management, or Service Delivery certifications.

Mandatory Skills: Digital Marketing.Experience: 8-10 Years.Reinvent your world. We are building a modern Wipro. We are an end‑to‑end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.