Manager/Sr. Manager-Digital Ads Operations

Wipro; Pune District; On-site; INR 3,500,000 - 7,500,000; Full time

Job summary

Wipro in Pune seeks a seasoned leader to head centralized digital marketing operations, guiding delivery across coordination, paid media, creative production, and website services. You will build and mentor multi-functional teams and align capabilities with client needs to drive value.

You will drive workforce planning, establish SOPs, govern through reviews, and offer strategic guidance on platforms, workflows, and resource planning while ensuring compliance and risk management.

Qualifications

• 12–18 years in Digital Marketing Operations or related fields.
• 5+ years leading managers and multi-functional teams.
• Experience with enterprise clients, advertising agencies, or digital marketing service providers.

Responsibilities

• Lead design, implementation, transition, stabilization, and ongoing management of centralized digital marketing operations.
• Build and develop multi-functional teams supporting Digital Coordination, Paid Media Operations, Creative Production, Website Services, Reporting, Listings Management, Reputation Management, and other digital-advertising functions.
• Define workforce-planning, forecasting, capacity-management, scheduling, productivity, and utilization frameworks to support current and future business needs.
• Partner with stakeholders to assess workflows, identify improvement opportunities, and implement standardized operating procedures.
• Own operational governance through business reviews, service reviews, KPI reviews, risk-management forums, and executive reporting.
• Provide strategic guidance on digital marketing operations, platform capabilities, workflow design, and resource planning.
• Ensure compliance with contractual requirements, information-security standards, audit requirements, and operational controls.
• Support business growth initiatives, solution design, due diligence activities, transition projects, and new capability development.

Skills

Digital Marketing Ops

Advertising Ops

Agency Ops

Leadership

Cross-functional Teams

Job description

• Lead the design, implementation, transition, stabilization, and ongoing management of centralized digital marketing operations.
• Build, lead, and develop multi-functional teams supporting Digital Coordination, Paid Media Operations, Creative Production, Website Services, Reporting, Listings Management, Reputation Management, and other digital-advertising functions.
• Define workforce-planning, forecasting, capacity-management, scheduling, productivity, and utilization frameworks to support current and future business needs.
• Partner with stakeholders to assess existing workflows, identify improvement opportunities, and implement standardized operating procedures.
• Own operational governance through business reviews, service reviews, KPI reviews, risk-management forums, and executive reporting.
• Provide strategic guidance and subject-matter expertise on digital marketing operations, platform capabilities, workflow design, and resource planning.
• Ensure compliance with contractual requirements, information-security standards, audit requirements, and operational controls.
• Support business growth initiatives, solution design, due diligence activities, transition projects, and new capability development.

Must-Have Skills

• Strong leadership experience managing Digital Marketing Operations, Advertising Operations, Media Operations, Marketing Services, or Agency Operations.
• Deep understanding of digital marketing ecosystems, including Paid Search, Paid Social, Programmatic Advertising, Display, Video, Audio, CTV/OTT, Website Services, SEO, Local Search, Analytics, Creative Services, and Reputation Management.
• 12-18 years of experience in Digital Marketing Operations, Advertising Operations, Agency Operations, Marketing Services, Business Operations, Shared Services, or Service Delivery leadership roles.
• Minimum 5 years of experience leading managers and multi-functional operational teams.
• Demonstrated experience managing large-scale digital marketing or advertising delivery organizations.
• Experience supporting enterprise clients, advertising agencies, media organizations, or digital marketing service providers