Project Manager

Wipro Technologies; Mumbai; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Wipro Limited in Mumbai, India is seeking an experienced Project Manager to drive delivery governance and ensure timely completion of initiatives with a strong focus on talent supply, cost of delivery, and client satisfaction.

You will oversee a team, manage dashboards, set KPIs, and coordinate with ITSM/ITAM processes, incident and problem management, and product migration efforts, ensuring a smooth hand-off to client services after migration.

Qualifications

• 7–10 years of experience in project or delivery management.
• Infra/DC operations knowledge (server and network).
• Capable of CXO reviews and multi-dimensional delivery.
• Experience with ITSM/ITAM, Incident/Problem/Process/Knowledge.
• Team leadership for 10+ members.
• Account governance and dashboard/reporting.
• Set and review KPIs for OM/Ops leads.
• Billing/efforts loading towards revenue accrual.
• Deliver projects within timelines while mitigating risks.
• Create detailed work plans, schedules, and status reports.
• Gather client requirements and resolve migration issues.
• Ensure successful hand-off to client services post migration.

Responsibilities

• Client Relationship Management
• Delivery governance across the project

Skills

IT Operations Management

Job description

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Project Manager

The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery

• Must have 7-10 years of experience.
• Good understanding on Infra/ DC Operations (Server and Network background)
• Capable to handle multi-dimensional aspects, CXO reviews etc
• Experience on ITSM/ITAM, Incident/Problem/Process/Knowledge
• Team of 10+ handling experience
• Account governance/ understanding on dashboard & reports
• Set & review KPIs of OM/ Ops leads
• Billing/Efforts loading towards revenue accrual
• Complete projects within set timelines while mitigating risks that could cause the project to delay.
• Manage detailed work plans, schedules and client status reports.
• Responsible for tracking and managing client product migration deliverables
• Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration
• Ensure successful hand-off to client services group for on-going support post product migration

Delivery Management

• Client Relationship Management
• Delivery governance across the project

Mandatory Skills: IT Operations Management. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.