Team Leader

Wipro Technologies; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Wipro Limited in Chennai & Pune is seeking a Team Leader (Digital Operations) to oversee day-to-day delivery in digital marketing operations. You will lead a team, manage workloads, ensure SLA adherence, and optimize campaign health.

The role requires 5–8 years in digital marketing operations with hands-on DSP/analytics experience and 1–2 years of leadership. A graduate degree is preferred for this position.

Qualifications

• Graduate degree in Marketing, Advertising, Media, Business, Communications, Analytics or related field.
• 5-8 years in Digital Marketing Operations, with 1-2 years leading teams.
• Mandatory Skills: Content Moderation.

Responsibilities

• Lead day-to-day delivery and team performance.
• Should have good working knowledge on DSP.
• Allocate workload and balance resources.
• Monitor SLA, turnaround time, quality, productivity and utilization.
• Review campaign intake, launch readiness and delivery health.
• Manage escalations and risks.
• Coach team members; enforce SOPs, QA and documentation standards.
• Support onboarding, cross-skilling, resource planning, business continuity and continuous improvement.
• Digital advertising campaign operations.
• Team and workload management; SLA, quality, productivity and utilization management.
• Campaign lifecycle, insertion orders, setup, QA and reporting; risk management.
• Coaching and performance management; analytical problem solving.

Skills

Google Ads

Meta Ads Manager

DV360

Google Analytics

CRM

Workflow tools

SEO

Local Search

Reputation Management

Digital Audio

CTV/OTT

Programmatic

Workload forecasting

Capacity management

Lean or Six Sigma

Education

Graduate degree

Tools

DV360

Google Ads

Google Analytics

CRM

Job description

Job Title: Team Leader (Digital Operations)

State/Province: Tamil Nadu

Posting Start Date: 10/8/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future‑ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever‑changing world. For additional information, visit us at www.wipro.com.

Job Description

Role- Team Leader (Digital Operation)

Band - B2

Location - Chennai & Pune

Qualification -Graduate degree required; Marketing, Advertising, Media, Business, Communications, Analytics, or related discipline preferred

Experience - 5-8 yearsin Digital Marketing Operations, Advertising Operations, Campaign Management, Media Operations, or related delivery environments; minimum 1-2 years leading teams or managing operational delivery

Roles & Responsibilty

• Lead day-to-day delivery and team performance.
  
• Should have good working knowledge on DSP.
• Allocate workload and balance resources.
• Monitor SLA, turnaround time, quality, productivity and utilization; review campaign intake, launch readiness and delivery health.
• Manage escalations and risks.
• Coach team members; enforce SOPs, QA and documentation standards.
• Support onboarding, cross-skilling, resource planning, business continuity and continuous improvement.
• Digital advertising campaign operations.
• Team and workload managementQA and reporting; escalations and risk management; coaching and performance management; operational reporting and analytical problem solving

Good To Have Skiils:-Google Ads, Meta Ads Manager, DV360, Google Analytics, CRM and workflow tools; SEO, Website Services, Local Search, Reputation Management, Digital Audio, CTV/OTT or Programmatic; workload forecasting, capacity management, Lean or Six Sigma exposure

Lead day-to-day delivery and team performance.A llocate workload and balance resources; monitor SLA, turnaround time, quality, productivity and utilization; review campaign intake, launch readiness and delivery health; manage escalations and risks; coach team members; enforce SOPs, QA and documentation standards; support onboarding, cross-skilling, resource planning, business continuity and continuous improvement.

Digital advertising campaign operations; team and workload management; SLA, quality, productivity and utilization management; campaign lifecycle, insertion orders, setup, optimization, QA and reporting; escalations and risk management; coaching and performance management; operational reporting and analytical problem solving

5-8 years in Digital Marketing Operations, Advertising Operations, Campaign Management, Media Operations, or related delivery environments; minimum 1-2 years leading teams or managing operational delivery

Good To Have Skiils:-

Google Ads, Meta Ads Manager, DV360, Google Analytics, CRM and workflow tools; SEO, Website Services, Local Search, Reputation Management, Digital Audio, CTV/OTT or Programmatic; workload forecasting, capacity management, Lean or Six Sigma exposure

Qualification - Graduate degree required; Marketing, Advertising, Media, Business, Communications, Analytics, or related discipline preferred

Mandatory Skills: Content Moderation.Experience: 3-5 Years.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.