Operations Manager - Credit Cards

Equitas Small Finance Bank Ltd.; Chennai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Equitas Small Finance Bank in Chennai seeks an experienced Operations Manager - Credit Cards to oversee card creation, delivery, reconciliation, fraud monitoring, and dispute resolution, ensuring fast turnaround times and strict regulatory compliance.

As a leader in the Credit Card Operations division, you will coordinate with the Payment Processing team, drive process improvements, manage risk controls, and ensure seamless card operations across Visa/Mastercard networks.

Responsibilities

• Oversee credit card operations functions including card creation, delivery, reconciliation, fraud monitoring and dispute resolution.

Job description

Posted On 26 Oct 2026

End Date 24 Jan 2027

Required Experience NA

Basic Section

No. Of Openings 1

External Title Operations Manager - Credit Cards

Employment Type Permanent

Employment Category Office

Closing Date 24 Jan 2027

Organisational

Entity Equitas Small Finance Bank

Division/Function (SBU) Credit Card Operations

Department Payment Processing

Sub-Department Payment Processing

Generic Role Team Manager

External Title (Job Role) Operations Manager - Credit Cards

Division Credit Card Operations

Zone South

State Tamil Nadu

Branch Code 9999

Branch Name Head Office

Skills

Skill

Working Language

Job Description

Credit Card Operations specialists or managers handle everything from card creation and delivery to payment reconciliation, fraud monitoring, and dispute management. They ensure smooth execution across card networks (such as Visa or Mastercard) while keeping turnaround times (TAT) fast and compliant with banking regulations.