Operations Manager Analytics and Consulting

ICICI Lombard; Delhi, Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

ICICI Lombard is seeking a data-driven analytics/consulting professional in Delhi to bridge clients and engineering teams, analyze complex datasets, and recommend process improvements. The role involves direct client interaction, delivering high-quality deliverables, and collaborating with regional managers to achieve targets.

The ideal candidate will have experience in analytics or consulting, strong data tools skills, and excellent communication and project management abilities, with

Qualifications

• Experience in analytics, operations, or consulting roles.
• Strong command over data tools (Excel, SQL, Power BI).
• Proven ability to manage projects and lead cross-functional initiatives.
• Strong communication and problem-solving skills.
• Willingness to travel to client locations as per business requirements.

Responsibilities

• Coordinate between clients and Engineering team for quality, on-time delivery of agreed deliverables
• Analyze client data and processes and give recommendations for improved business results
• Drive business results at the clients
• Work closely with clients to understand their requirements and recommend changes in our product
• Maintain High Team morale
• Work closely with the Regional Managers to meet the set targets

Skills

Strong communication

Problem solving

Project management

Tools

Excel

SQL

Power BI

Job description

Role & responsibilities :

• Coordinate between clients and Engineering team for quality, on-time delivery of agreed deliverables
• Analyze client data and processes and give recommendations for improved business results
• Drive business results at the clients
• Work closely with clients to understand their requirements and recommend changes in our product
• Maintain High Team morale
• Work closely with the Regional Managers to meet the set targets

Preferred candidate profile :

• Experience in analytics, operations, or consulting roles
  Strong command over data tools (Excel, SQL, Power BI)
• Proven ability to manage projects and lead cross-functional initiatives
• Strong communication and problem-solving skills
• Travelling to client location as per business requirements