Operations Manager

Talent Corner Hr Services; Pune District, Bengaluru, Mumbai; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Talent Corner Hr Services in Pune seeks an experienced Operations Manager to oversee day-to-day operations, drive efficiency, and ensure service quality across multiple locations.

You will lead operations teams, design process improvements, manage vendors and SLAs, and report MIS metrics to leadership, aligning with organisational policies and growth opportunities. This full-time role offers strong career prospects and cross-functional exposure.

Qualifications

• Proven experience in managing end-to-end operations.
• Strong team leadership and people management skills.
• Analytical mindset with process-improvement capabilities.
• Experience negotiating with vendors and managing SLAs.
• Excellent communication and stakeholder management abilities.
• MBA in Operations is preferred; multiple-location operations experience and exposure to Six Sigma/Lean are pluses.

Responsibilities

• Oversee day-to-day operations to ensure efficiency and service quality.
• Lead and manage operations teams across functions/locations.
• Design and implement process improvements to optimize productivity.
• Manage vendor relationships and service level agreements.
• Prepare and present operational MIS reports to leadership.
• Ensure compliance with organisational policies and quality standards.

Skills

End-to-end operations management

Team leadership & people management

Analytical & process improvement

Vendor & SLA management

Communication & stakeholder management

Education

MBA in Operations

Job description

Key Responsibilities

• Oversee day-to-day operations to ensure efficiency and service quality
• Lead and manage operations teams across functions/locations
• Design and implement process improvements to optimize productivity
• Manage vendor relationships and service level agreements
• Prepare and present operational MIS reports to leadership
• Ensure compliance with organisational policies and quality standards

Required Skills

• Strong experience managing end-to-end operations
• Proven team leadership and people management skills
• Strong analytical and process improvement skills
• Experience with vendor and SLA management
• Excellent communication and stakeholder management skills

Good to Have

• MBA in Operations
• Experience in a multi-location operations setup
• Exposure to Six Sigma/Lean methodologies

About the Opportunity

This is a full-time, permanent role with excellent growth prospects.