Operations Manager

Eye Q; Vadodara; On-site; INR 600,000 - 900,000; Full time

Job summary

Eye Q is seeking a Center Administrator for the Vadodara center to lead daily operations and collaborate with upper management to meet strategic goals. The role focuses on patient satisfaction, budget management, and staff supervision to ensure smooth center functioning.

The candidate should excel in relationship management, possess strong interpersonal skills, and be able to multitask in a fast-paced healthcare environment while upholding Eye Q’s standards of care and operational efficiency.

Qualifications

• Experience in relationship management and client care.
• Strong computer skills and familiarity with office software.
• Excellent interpersonal and teamwork abilities.
• Ability to multitask and manage a busy healthcare center.

Responsibilities

• Administer day-to-day operations of the center.
• Achieve targeted patient satisfaction at the center.
• Ensure achievement of revenue targets.
• Build, engage, and manage the center team.
• Monitor credits and outstanding payments (TPA, CGHS, ECHS, corporate).
• Oversee maintenance and upkeep.
• Perform budgeting and cost control.
• Manage inventory.
• Handle accounting and cash management.
• Prepare reports and MIS.

Skills

Relationship management

Computer proficiency

Interpersonal skills

Team Player

Multi Tasking

Job description

Objective of the Job:

Communicating with upper management to develop strategic operations goals. Developing strategic long-range plans to achieve strategic objectives. Creating and managing the organization's fiscal operating and capital budget and expenses.

Responsibilities:

• Administration- Day to day administration of the center
• Achieve targeted Patient Satisfaction at the centre.
• Ensure achievement of Revenue targets
• Build, engage, and manage team
• Keep check on Credits and outstanding (TPA, CGHS, ECHS & Corporate etc)
• Maintenance & upkeep
• Budgeting & cost control
• Inventory management
• Accounting & cash management
• Reporting & MIS

Desired Experience & Expertise:

• Relationship management
• Computer proficiency
• Interpersonal skills
• Team Player
• Multi Tasking

Desired Personal characteristics:

• High on ethics, integrity, discipline & patient care
• Ability to understand and comply with norms of corporate environment
• Be level headed to adopt a professional and matured approach to deal with any type of situation.
• Be able to understand business metrics and contribute towards achieving organizational goals.
• Be an abled team player, establish camaraderie amongst colleagues, guide & suggest fellow colleagues and clinical staff as & when required.

Roles and Responsibilities

Objective of the Job:

Communicating with upper management to develop strategic operations goals. Developing strategic long-range plans to achieve strategic objectives. Creating and managing the organization's fiscal operating and capital budget and expenses.

Responsibilities:

• Administration- Day to day administration of the center
• Achieve targeted Patient Satisfaction at the centre.
• Ensure achievement of Revenue targets
• Build, engage, and manage team
• Keep check on Credits and outstanding (TPA, CGHS, ECHS & Corporate etc)
• Maintenance & upkeep
• Budgeting & cost control
• Inventory management
• Accounting & cash management
• Reporting & MIS

Desired Experience & Expertise:

• Relationship management
• Computer proficiency
• Interpersonal skills
• Team Player
• Multi Tasking

Desired Personal characteristics:

• High on ethics, integrity, discipline & patient care
• Ability to understand and comply with norms of corporate environment
• Be level headed to adopt a professional and matured approach to deal with any type of situation.
• Be able to understand business metrics and contribute towards achieving organizational goals.
• Be an abled team player, establish camaraderie amongst colleagues, guide & suggest fellow colleagues and clinical staff as & when required.