Operations Manager Devi ICT

Deviict; India; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

A dynamic operations firm in India is seeking an experienced Operations Manager to oversee end-to-end business operations. The ideal candidate will develop and implement operational policies, manage departmental activities, and ensure compliance while driving continuous process improvement. This role involves optimizing workflows, monitoring performance metrics, and controlling operational costs. A proven track record in operations management is required, alongside strong leadership and analytical skills.

Qualifications

• Proven experience managing operations in a business environment.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage daily operational activities across departments.
• Develop and implement operational policies and procedures.
• Monitor productivity, service quality, and performance metrics.
• Identify operational risks and implement mitigation strategies.
• Optimize workflows and business processes.

Skills

Operational management

Process improvement

Team leadership

Risk management

Budget control

Job description

Overview

The Operations Manager will oversee end-to-end business operations, ensuring efficiency, quality, and scalability while driving continuous process improvement across teams.

Responsibilities

• Manage daily operational activities across departments
• Develop and implement operational policies and procedures
• Monitor productivity, service quality, and performance metrics
• Identify operational risks and implement mitigation strategies
• Optimize workflows and business processes
• Ensure effective resource planning and utilization
• Manage vendor, supplier, and partner relationships
• Oversee logistics, procurement, and service delivery
• Control operational costs and budgets
• Ensure compliance with internal policies and regulations
• Prepare operational dashboards and management reports
• Lead and mentor operations teams
• Support business scaling and expansion initiatives
• Drive operational excellence and efficiency
• Ensure timely delivery of projects and services