Operations Manager

Global SS Beauty Brands; Mumbai; On-site; INR 4,500,000 - 7,500,000; Full time

Job summary

Global SS Beauty Brands in Mumbai seeks a Sr Manager/DGM for General Trade to lead pan-India GT sales strategy and operations. You will drive network expansion, manage a high-performing field force, and deliver the annual business plan across multiple territories with a strong emphasis on Deodorants and Personal Care.

With 6–10 years of FMCG/Beauty & Personal Care experience, you will analyze market trends, supervise channel expansions, and collaborate with HR to build a performance-driven team

Qualifications

• Ability to work cross functional and adapt to SSL culture and values.
• Ability to understand and adapt to business sales and profitability nuances in current market.
• Ability to understand and adapt to existing and new trends in the market.
• Strong hands-on experience in both Modern Trade and General Trade.
• Experience in Makeup and/or Deodorants/Personal Care preferred.
• Proven experience in building Deodorants in GT market is a must.
• Proven experience managing multiple territories and teams.
• Strong commercial, analytical, negotiation and people-management skills.

Responsibilities

• Heading General Trade sales strategy and operations and customer management PAN India to deliver business plan.
• Plan and achieve monthly sales targets for geographies within the Area and lead the field force to deliver secondary numbers.
• Plan for network expansion and increase retail footprint and DBR/channel partner expansion.
• Study market and monitor competition, pricing, and launches through market contact plans for team.
• Identify and implement key initiatives at area level in Market Development, Distribution expansion and Sales Operation.
• Design and implement KPIs and review leading and lagging indicators for team performance.
• Collaborate with Sales and HR to recruit and nurture a performance-driven sales team.

Skills

Cross-functional collaboration

Analytical thinking

Negotiation

People management

Market development

Channel management

Job description

Designation - Sr Manager/DGM (General Trade)

Experience: 6–10 years | Industry: Beauty & Personal Care / FMCG

Role and Responsibilities

• Heading General Trade sales strategy and operations and customer management for PAN India and to deliver business plan in line with the growth aspiration of the organization.
• Responsible for planning and achieving monthly sales target for geographies within the Area and lead & assist the field force in delivering Secondary numbers.
• To plan for network expansion and execute the same through increased retail footprint, and DBR/Channel partner expansion.
• Study market and proactively keep track of competition products, pricing, key activities and new launches through market contact plans for self and team.
• Identify & effectively implement key initiatives at area level in the areas of Market Development, Distribution expansion & Sales Operation.
• Design and implement key performance metrics for the team for driving business performance and having the analytical approach towards periodic review of team on these leading and lagging indicators.
• To work with the Sales team and the HR team on recruiting, building and nurturing a performance-driven Sales team.

Top KPI’s (Ideally Measurable) for this role are

Qualifications and Education Requirements

• Ability to work cross functional and adapt to SSL culture and values.
• Ability to understand and adapt to business sales and profitability nuances in current market.
• Ability to understand and adapt to existing and new trends in the market.
• Strong hands-on experience in both Modern Trade and General Trade.
• Experience in Makeup and/or Deodorants/Personal Care preferred.
• Proven experience in building Deodorants in GT market is a must.
• Proven experience managing multiple territories and teams.
• Strong commercial, analytical, negotiation and people-management skills.