Operations Manager

3i FINSERV LLP; Lucknow; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Biotech Desk Pvt. Ltd. is seeking an experienced Operations Manager to oversee and improve day-to-day business operations across departments in Lucknow.

The role emphasizes analytical thinking, MIS/Excel proficiency, and strong leadership to drive process efficiency, revenue tracking, and staff productivity while ensuring policy compliance and timely reporting to management.

Qualifications

• Strong analytical skills and ability to develop MIS reports.
• Proficiency in Excel and data-driven decision making.
• Experience coordinating cross-functional teams and sales operations.
• Ability to drive process improvements and ensure policy compliance.

Responsibilities

• Monitor and improve operational processes and interdepartmental coordination.
• Develop KPIs, MIS reports and performance monitoring systems.
• Track sales enquiries, active leads, conversion rates and business targets.
• Coordinate quotations, invoicing, logistics, sales and technical support.
• Monitor revenue targets, outstanding payments and cash-flow-related activities.
• Manage distributor targets, performance and weekly follow-ups.
• Prepare MIS, projections and presentations for management and principal companies.
• Drive staff productivity, time management and process compliance.
• Recommend improvements to policies, processes and overall workflow efficiency.

Skills

Analytical

MIS/Excel

Coordination

Leadership

Problem-solving

Business ops

Tools

Excel

Job description

Biotech Desk Pvt. Ltd. is looking for an experienced Operations Manager to oversee and improve day-to-day business operations.

Key Responsibilities:

• Monitor and improve operational processes and interdepartmental coordination.
• Develop KPIs, MIS reports and performance monitoring systems.
• Track sales enquiries, active leads, conversion rates and business targets.
• Coordinate quotations, invoicing, logistics, sales and technical support.
• Monitor revenue targets, outstanding payments and cash-flow-related activities.
• Manage distributor targets, performance and weekly follow-ups.
• Prepare MIS, projections and presentations for management and principal companies.
• Drive staff productivity, time management and process compliance.
• Recommend improvements to policies, processes and overall workflow efficiency.

Ideal Candidate: Strong analytical, MIS/Excel, coordination, leadership and problem-solving skills with a good understanding of business and sales operations.