Sales Operations Manager

Haber Inc.; Pune District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading sales operations firm in Pune is looking for a Manager – Sales Operations to drive operational excellence and manage key sales processes. The ideal candidate will oversee invoicing, dispatch planning, and team collaboration while enhancing efficiency and performance metrics. You should possess a B.Tech/B.E. degree and 4–5 years of relevant experience. This role offers opportunities for strategic input and continuous improvement.

Qualifications

• 4–5 years of experience in Sales Operations, Business Operations, or Revenue Operations.
• Solid business acumen with the ability to prioritize and execute effectively.
• Highly organized, proactive, and committed to driving outcomes.

Responsibilities

• Manage day-to-day sales operations and ensure efficient processes.
• Collaborate with Sales Leadership to monitor and report on key metrics.
• Develop dashboards and reports for strategic decision-making.
• Lead sales planning activities and ensure alignment on revenue goals.
• Identify operational bottlenecks and drive continuous improvement initiatives.

Skills

Strong communication skills

Stakeholder management

Analytical thinking

Process ownership

Adaptability

Education

B.Tech/B.E. in Chemical, Mechanical, or Industrial Engineering

Job description

As a Manager – Sales Operations, you will be responsible for driving operational excellence and ensuring the seamless execution of sales processes that enable business growth. The role focuses on improving efficiency across order management, dispatch planning, and sales reporting while ensuring strong coordination between Sales, Marketing, Finance, and Customer Success teams. Ideal for someone who thrives in a fast-paced, cross functional environment, this position demands a balance of analytical thinking, process ownership, and execution discipline to support revenue and customer success objectives.

Key Responsibilities:

Manage day-to-day sales operations to ensure processes are efficient, consistent, and scalable — focusing on invoicing, dispatch planning, and domestic/international delivery to ensure customer delight. Collaborate with Sales Leadership to define, monitor, and report on key performance metrics such as pipeline health, forecast accuracy, and order-to-cash performance. Develop and maintain dashboards, reports, and analytics to support strategic decision-making, including business revenue tracking and freight optimization. Lead sales planning activities such as customer and resource allocation, stock-at-site management, and demand planning support. Partner with Marketing, Finance, Sales, Pre-Sales, and Customer Success teams to ensure alignment on revenue goals and business priorities. Identify operational bottlenecks, recommend solutions, and drive continuous improvement initiatives. Maintain cadence with Sales and Pre-Sales teams to ensure timely monthly closings and accurate billing information. Support in gathering and organizing details for new products, samples, and related requirements in collaboration with Sales and SCM teams.

Essential Skills & Qualifications:

B.Tech/B.E. in Chemical, Mechanical, Industrial Engineering, or a related field. 4–5 years of experience in Sales Operations, Business Operations, or Revenue Operations. Strong communication and stakeholder management skills. Solid business acumen with the ability to prioritize, adapt, and execute effectively in a fast-paced environment. Highly organized, proactive, and committed to driving outcomes with accuracy and speed.