Operations Manager

Amazon; Hyderabad; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Amazon in Hyderabad is seeking an experienced Delivery Station Operations professional to drive key metrics and collaborate with partners across Transport, Finance, IT, and HR. You will present performance data to senior leadership and help build a strong talent plan for site leadership and engagement.

The role emphasizes Talent development, operational excellence, and bias for action as part of Amazon's Leadership Principles. Strong collaboration and process improvement mindset are required.

Qualifications

• 1+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.

Responsibilities

• Track and drive the operational goals and metrics of the Delivery Station.
• Regularly present findings to the senior leadership team.
• Assist in hiring and developing talent, including performance management and development initiatives.

Skills

Performance management

Lean techniques

Process improvement

Education

Bachelor's degree or equivalent

2+ years Amazon experience

Job description

Description

Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer-centric company on Earth.

As we continue to grow, we are keen to speak to experienced operators. These fast-moving facilities sit at the heart of Amazon’s rapidly growing Operations network, and are where we manage our fast-moving parcels.

Key job responsibilities

In this role, you’ll work with key business partners, such as Transport & Sortation, DSP Management, Finance, Loss Prevention, IT, HR, ACES and Engineering. Furthermore, you’ll track and drive both the operational goals and metrics of your Delivery Station, while regularly presenting your findings to the senior leadership team.

Finally, you’ll also help us as we Hire and Develop the Best – that’s one of our key Leadership Principles, which you’ll come to know well. This will help you create and implement a talent plan for your site, and will touch on talent acquisition, performance and career management, learning and development and positive employee engagement.

Basic Qualifications

• 1+ years of employee and performance management experience


• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.