Operations Manager — Aliste Technologies
Location: Noida, Uttar Pradesh
Experience: 3–4 years
Department: Operations
Role Overview
We're looking for a hands‑on Operations Manager who can independently manage end‑to‑end operational workflows — from inventory and logistics to installation coordination and vendor management. The ideal candidate is highly organized, data-driven, and comfortable wearing multiple hats in a fast‑paced startup environment.
Key Responsibilities
- Manage day‑to‑day operations including inventory management, order fulfillment, and logistics/dispatch coordination
- Coordinate with installation/service teams and third‑party vendors to ensure timely delivery and installation of products
- Track and maintain operational data (stock levels, order status, TAT, service tickets) using Excel/Google Sheets with high accuracy
- Build and maintain dashboards/reports (daily/weekly/monthly) for leadership on operational KPIs
- Manage vendor relationships — negotiate terms, track performance, and resolve delays or escalations
- Own procurement and stock replenishment planning to avoid stockouts or overstocking
- Coordinate with customer support to resolve operational escalations (delayed installs, damaged units, RMA/returns)
- Identify process gaps and implement SOPs to improve efficiency across the operations funnel
- Manage courier/logistics partners and ensure cost‑effective, timely shipping across regions
- Support in warehouse management, including stock audits and reconciliation
Requirements
- 3–4 years of experience in operations, supply chain, or logistics management (preferably in a startup, D2C, or hardware/IoT company)
- Strong command over MS Excel/Google Sheets — VLOOKUP, pivot tables, formulas, dashboards, data reconciliation
- Solid understanding of end‑to‑end operations: inventory, logistics, vendor management, procurement, and order fulfillment
- Strong analytical and problem‑solving skills with high attention to detail
- Excellent communication and coordination skills to manage multiple stakeholders (vendors, internal teams, customers)
- Ability to multitask and work independently in a fast‑paced, high‑ownership environment
- Bachelor's degree in any discipline (preference for candidates with a background in operations/supply chain/business)
Skills: data,management,excel,operations