Operations Manager

Weekday AI; Chandigarh; On-site; INR 700,000 - 1,000,000; Full time

Job summary

Weekday AI is seeking an experienced Operations Manager to oversee end-to-end pharma distribution operations in Chandigarh. The role requires 8–12 years of experience in pharma distribution and a strong grasp of supply chain management, warehousing, and regulatory compliance.

You will lead warehousing and logistics teams, coordinate with distributors and partners, and drive improvements in OTIF, inventory accuracy, and costs.

Qualifications

• Bachelor's degree in a related field (Supply Chain, Logistics, Operations, Pharmacy, Business Administration).
• 8–12 years of relevant experience in pharmaceutical distribution or regulated supply chains.
• Experience managing large-scale pharma distribution operations and cross-functional teams.
• ERP/WMS experience and strong analytics for reporting.

Responsibilities

• Oversee end-to-end pharma distribution operations including order processing, inventory movement, dispatch, transportation and delivery.
• Develop strategies to improve distribution efficiency, service levels and overall supply chain performance.
• Manage relationships with distributors, stockists, logistics partners and other stakeholders.
• Ensure compliance with quality and regulatory requirements for pharma handling and distribution.
• Monitor warehouse and distribution center operations for space, manpower and cost optimization.
• Oversee inventory planning, replenishment, cycle counts and accuracy.
• Track KPIs such as OTIF, delivery timelines, stock aging, returns and distribution costs.

Skills

Pharma Distribution

Distribution Operations

Pharma Supply Chain

Pharma warehouse and inventory

Distributor and stockist management

Logistics and transportation

Order fulfillment

Inventory control

Reverse logistics

SOP development

KPI management

Team leadership

Education

Bachelor's degree in Supply Chain Management

Bachelor's degree in Logistics

Bachelor's degree in Operations

Bachelor's degree in Pharmacy

Bachelor's degree in Business Administration

Tools

ERP/WMS systems

Job description

This role is for one of Weekday’s clients
Salary range: Rs 700000 - Rs 1000000 (ie INR 7 - 10 LPA)

Min Experience: 8+ years
Location: Chandigarh
JobType: full-time

We are looking for an experienced and results-driven Operations Manager to oversee end-to-end distribution operations within the pharmaceutical sector. The ideal candidate will have strong hands‑on experience in pharma distribution, distribution operations, and pharmaceutical supply chain management, with a proven track record of managing warehouses, inventory, logistics, distributors, and operational teams.

The role requires someone who can ensure the timely, compliant, and cost‑effective movement of pharmaceutical products while maintaining product quality, regulatory standards, inventory accuracy, and service levels.

Requirements

Key Responsibilities

• Manage and oversee end-to-end pharma distribution operations, including order processing, inventory movement, dispatch, transportation, and delivery.
• Develop and execute operational strategies to improve distribution efficiency, service levels, and overall supply chain performance.
• Manage relationships with distributors, stockists, logistics partners, transporters, and other supply chain stakeholders.
• Ensure pharmaceutical products are stored, handled, dispatched, and transported in accordance with applicable quality and regulatory requirements.
• Monitor warehouse and distribution center operations, ensuring optimum utilization of space, manpower, and resources.
• Oversee inventory planning, stock availability, replenishment, cycle counts, reconciliation, and inventory accuracy.
• Track and improve key operational metrics including OTIF, order fulfillment, inventory accuracy, delivery timelines, stock aging, returns, and distribution costs.
• Coordinate closely with procurement, sales, finance, quality, warehouse, and logistics teams to ensure uninterrupted product availability.
• Identify supply chain bottlenecks and implement corrective and preventive actions to improve operational efficiency.
• Manage pharmaceutical returns, damaged/expired stock, product recalls, and reverse logistics processes.
• Develop SOPs, operational controls, and reporting mechanisms to standardize distribution processes.
• Lead, train, and manage warehouse, logistics, and distribution teams to achieve operational targets.
• Prepare regular MIS reports and provide management with insights on distribution performance, inventory, costs, and operational risks.
• Support audits and ensure compliance with internal policies, quality standards, and applicable pharmaceutical distribution regulations.
• Drive continuous improvement initiatives focused on cost optimization, process efficiency, scalability, and customer service.

Must-Have Skills

• Pharma Distribution
• Distribution Operations
• Pharma Supply Chain
• Pharmaceutical warehouse and inventory management
• Distributor and stockist management
• Logistics and transportation management
• Order fulfillment and distribution planning
• Inventory control and demand/supply coordination
• Reverse logistics, returns, and expiry management
• SOP development and process improvement
• Operational MIS and KPI management
• Team leadership and stakeholder management
• Strong understanding of pharmaceutical handling and distribution compliance

Qualifications & Experience

• Bachelor's degree in Supply Chain Management, Logistics, Operations, Pharmacy, Business Administration, or a related field.
• 8–12 years of relevant experience, preferably within pharmaceutical distribution, healthcare, FMCG, or a regulated supply chain environment.
• Strong experience managing large-scale distribution or pharma supply chain operations.
• Demonstrated ability to manage cross-functional teams and multiple operational stakeholders.
• Experience with ERP/WMS systems and strong proficiency in operational reporting and analytics.
• Strong problem-solving, decision-making, communication, and leadership skills.