Pharmacy Operations Manager

Alliance Recruitment Agency; Tamil Nadu; On-site; INR 1,200,000 - 2,300,000; Full time

Job summary

A recruitment agency in India is seeking a Pharma Operations Manager to oversee pharmacy operations, ensuring compliance with regulations and managing staff effectively. The role involves budgeting and financial management, with a focus on customer service and quality assurance. Candidates must possess leadership skills and a deep understanding of Indian pharmacy laws, along with strong analytical abilities. This is a full-time position at a mid-senior level.

Qualifications

• Strong leadership, communication, and interpersonal skills.
• Deep understanding of Indian pharmacy laws and compliance rules.
• Ability to analyze data and identify issues.
• Analytical and problem-solving abilities to identify issues and implement solutions.
• Financial acumen for budgeting and financial management.

Responsibilities

• Ensure the pharmacy runs efficiently and in compliance.
• Hire, train, and manage pharmacy staff.
• Monitor and control medication inventory.
• Maintain compliance with regulations.
• Ensure excellent customer service.
• Manage pharmacy budget and track expenses.
• Implement quality assurance programs.
• Implement quality assurance programs and reduce medication errors.
• Collaborate with healthcare professionals to optimise patient care.

Skills

Leadership & Management

Knowledge of Regulations

Analytical & Problem-Solving Skills

Financial Acumen

Financial acumen

Tools

Pharmacy management systems

Job description

Job Title

Pharma Operations Manager

Key Skills:

• Leadership & Management: Strong leadership, communication, and interpersonal skills are essential for managing staff and leading a team.
• Experience: pharmacy setting, including experience with pharmacy management systems, is typically required.
• Knowledge of Regulations: Deep understanding of Indian pharmacy laws, licensing, and compliance rules.
• Analytical & Problem-Solving Skills: Ability to analyse data, identify issues, and implement solutions.
• Financial Acumen: Understanding of pharmacy budgeting and financial management.

Key Responsibilities:

Daily Operations & Workflow

Ensuring the pharmacy runs efficiently, safely, and in compliance with all relevant regulations.

Staff Management

Hiring, training, and managing pharmacy staff, including performance evaluations and scheduling.

Inventory Management

Monitoring and controlling medication inventory, ensuring proper storage and minimizing waste.

Compliance & Safety

Maintaining compliance with all applicable laws, regulations, and safety standards.

Customer Service

Ensuring excellent customer service and resolving any issues or concerns related to medication dispensing or service.

Finance Management

Managing the pharmacy budget, tracking expenses, and ensuring financial performance.

Process Improvement

Analysing performance metrics, identifying areas for improvement, and implementing changes to optimize workflows.

Quality Assurance

Implementing quality assurance programs, monitoring medication errors, and ensuring adherence to safety protocols.

Collaborative Care

Working with other healthcare professionals to optimise patient care and ensure proper medication management.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Health Care Provider and Other

Industries

Pharmaceutical Manufacturing, Hospitals and Health Care, and Hospitals