Operations Manager

Saviesa; Bengaluru; On-site; INR 558,000 - 670,000; Full time

Job summary

Saviesa in Bengaluru is seeking an experienced Operations Manager to lead a team and drive efficiency in day-to-day operations, ensuring timely delivery and quality.

You will plan, delegate, monitor work, mentor staff, and own KPI reporting while collaborating with management and clients to meet SLA commitments. This in-person role demands strong leadership, a hands-on approach, and a proven track record in business operations.

Qualifications

• Prior experience in business operations or similar role.
• Strong leadership and team management skills.

Responsibilities

• Lead, mentor, and motivate a team to achieve goals.
• Plan, assign, and monitor work to meet deadlines and quality standards.
• Develop and implement processes to improve team efficiency and productivity.
• Act as the primary point of contact between the team and management.
• Monitor KPIs and generate reports for management.
• Ensure adherence to company policies, procedures, and regulatory requirements.
• Participate in onboarding and training of new team members.
• Identify opportunities for process improvements and implement solutions.
• Interacts with clients to ensure that SLAs are met.

Skills

Leadership

Team management

KPIs reporting

Job description

Designation - Operations Manager

Salary - 50000 - 60000

Role & responsibilities

• Lead, mentor, and motivate a team to achieve individual and team goals.
• Plan, assign, and monitor work to ensure deadlines are met and quality standards
• Develop and implement processes to improve team efficiency and productivity.
• Lead, mentor, and motivate a team to achieve individual and team goals.professional development of team members.
• Act as the primary point of contact between the team and management.
• Resolve conflicts and address team concerns in a timely and effective manner.
• Monitor key performance indicators (KPIs) and generate reports for management.
• Ensure adherence to company policies, procedures, and regulatory requirements.
• Participate in onboarding, and training of new team members.
• Identify opportunities for process improvements and implement solutions
• Intercations with clients to ensure that the SLA's are met

Preferred Candidates

• Prior experience in Business Operations or a similar role.
• Strong leadership and team management skills.

Pay: ₹50,000.00 - ₹60,000.00 per month

Work Location: In person