Operations Intern

Upride Network Private Limited; Bengaluru; On-site; INR 89,000 - 179,000; Full time

Job summary

Upride Network Private Limited is seeking an Operations Intern to support daily activities of our operations team in Bengaluru. You will coordinate driving sessions, liaise with customers and instructors, and help streamline scheduling for higher efficiency.

Ideal candidates are pursuing or have completed a Bachelor's degree and possess strong communication, organization, and problem-solving skills in a fast-paced startup.

Qualifications

• Pursuing or completed a Bachelor's degree.
• Excellent communication and coordination abilities.
• Strong organizational and time management skills.

Responsibilities

• Plan and schedule driving classes and customer sessions efficiently.
• Coordinate with driving instructors regarding daily schedules and availability.
• Automate and optimize the class scheduling process.
• Assist customers with RTO-related queries and documentation.
• Ensure timely follow-up with customers and instructors.
• Understand existing SOPs and implement them effectively.
• Identify operational bottlenecks and suggest process improvements.
• Maintain operational records and prepare daily progress reports.
• Coordinate with different teams to ensure smooth service delivery.

Skills

Communication

Coordination

Organizational skills

Time management

Multitasking

Education

Bachelor's degree (in progress or completed)

Tools

Google Sheets

Microsoft Excel

Job description

Join Upride as an Operations Intern and become a key part of our operations team. You will coordinate driving sessions, interact with customers and instructors, streamline scheduling processes, and ensure smooth day-to-day operations. This role is ideal for someone who enjoys problem-solving, communication, and improving operational efficiency in a fast-paced startup.

What You'll Do

• Plan and schedule driving classes and customer sessions efficiently
• Coordinate with driving instructors regarding daily schedules and availability
• Automate and optimize the class scheduling process
• Assist customers with RTO-related queries and documentation
• Ensure timely follow-up with customers and instructors
• Understand existing Standard Operating Procedures (SOPs) and implement them effectively
• Identify operational bottlenecks and suggest process improvements
• Maintain operational records and prepare daily progress reports
• Coordinate with different teams to ensure smooth service delivery

What You Need

• Excellent communication and coordination skills
• Strong organizational and time management abilities
• Ability to multitask in a fast-paced environment
• Basic knowledge of Google Sheets or Microsoft Excel
• Quick learner with a proactive attitude
• Currently pursuing or recently completed a Bachelor's degree