Operations Intern

SmartED Innovations; Bengaluru; On-site; INR 167,000 - 279,000; Full time

Job summary

SmartED Innovations in Bengaluru is seeking an Operations Intern to support day-to-day operations, class coordination, and student onboarding. The role involves maintaining records, preparing reports, and collaborating with mentors to ensure smooth execution of academic activities.

oding to the fast-paced ed-tech environment, the intern will assist in cross-functional projects, contribute to process improvements, and support events and outreach initiatives.

Qualifications

• Analytical skills to interpret data, monitor operational metrics
• Communication skills to interact with learners, mentors, and staff
• Sales and stakeholder engagement to support enrollment activities and build relationships
• Operations management and project management to coordinate tasks and timelines
• Proficiency in MS Excel, Google Sheets, and basic reporting tools is beneficial
• Ability to work in a fast-paced environment with attention to detail
• Current enrollment in or recent completion of a degree in business, management, engineering, or related field is preferred
• Interest in the ed-tech sector and willingness to learn about career-oriented training programs is an advantage

Responsibilities

• Coordinate classes and schedules and assist with student onboarding
• Maintain accurate records and documentation
• Prepare reports and track program performance
• Collaborate with mentors and staff for smooth execution of activities
• Support events, workshops, and outreach initiatives

Skills

Analytical skills

Communication skills

Sales & stakeholder engagement

Operations management

Project management

MS Excel

Google Sheets

Reporting tools

Attention to detail

Willingness to learn ed-tech

Education

Currently enrolled in or recent completion of a degree in business/management/engineering

Tools

MS Excel

Google Sheets

Reporting tools

Job description

Company Description

SmartED Innovations is an ed-tech company dedicated to helping individuals build careers that align with their interests and strengths. The organization offers a broad range of programs across IT, non-IT, management, and life sciences, including web development, AI, machine learning, data science, cloud computing, cybersecurity, digital marketing, finance, HR, electric vehicles, IoT, and AutoCAD. Courses are delivered by experienced professionals who provide practical, industry-focused learning to prepare learners for today’s job market. With a strong mentor network across multiple domains, SmartED Innovations supports students and parents nationwide in making informed career decisions and planning for long-term success.

Role Description

The Operations Intern role is a full-time, on-site position based in Bengaluru. The intern will support day-to-day operations, including coordinating classes and schedules, assisting with student onboarding, and maintaining accurate records and documentation. Responsibilities include helping manage internal processes, tracking program performance, preparing reports, and collaborating with mentors and staff to ensure smooth execution of academic and training activities. The intern will also assist in cross-functional projects, contribute to process improvements, and provide operational support for events, workshops, and outreach initiatives.

Qualifications:

• Candidates should possess strong Analytical Skills to interpret data, monitor operational metrics, and support decision-making.
• Candidates should possess effective Communication skills to interact with learners, mentors, and internal teams and to convey information clearly.
• Candidates should possess Sales and stakeholder engagement skills to support enrollment activities and build positive relationships with learners and partners.
• Candidates should possess Operations Management and Project Management skills to coordinate tasks, manage timelines, and maintain smooth process execution.
• Proficiency in MS Excel, Google Sheets, and basic reporting tools is beneficial.
• Ability to work in a fast-paced environment, prioritize tasks, and maintain attention to detail.
• Current enrollment in or recent completion of a degree in business, management, engineering, or a related field is preferred.
• Interest in the ed-tech sector and willingness to learn about career-oriented training programs is an advantage.