Operations & HR Executive (Kolkata)

Suncorp International; Kolkata District; On-site; INR 167,400 - 223,200; Full time

Job summary

Suncorp International in Kolkata is seeking an Operations & HR Executive to manage day-to-day operations, HR activities, and executive coordination.

The role requires strong administrative skills, excellent English communication, and proficiency in Microsoft Excel. Experience in recruitment, client interaction, and ERP tools like Tally ERP/Prime is preferred. This is a full-time, office-based position.

Qualifications

• Graduate (any discipline).
• 34 years of experience in Operations, HR, Administration, Executive Assistance, or a similar role.
• Excellent verbal and written communication skills in English.
• Strong working knowledge of Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP, formulas, filters, sorting, and report preparation).
• Proficiency in Microsoft Outlook, Word, and PowerPoint.
• Basic working knowledge of Tally ERP/Tally Prime or similar ERP software.
• Experience in handling client communication and payment follow-ups.
• Experience in recruitment and talent acquisition.
• Solid organizational, multitasking, and time-management skills.

Responsibilities

• Manage day-to-day back-office operations and administrative activities.
• Handle official email communication with clients, vendors, and internal teams.
• Maintain accurate records, documentation, and operational reports.
• Prepare and maintain MIS reports using Microsoft Excel.
• Perform data entry with a high level of accuracy.
• Extract and compile reports from ERP software such as Tally ERP/Tally Prime.
• Coordinate with banks for routine banking activities and resolve general to mid-level banking queries.
• Attend client and customer calls professionally.
• Follow up with customers regarding overdue payments and pending documentation.
• Coordinate with internal teams to ensure timely resolution of customer queries.
• Build and maintain professional relationships with clients and business partners.
• Manage the CEO's calendar, appointments, and meeting schedules.
• Track daily tasks, action items, and follow-ups for the CEO.
• Arrange business travel, including flight, train, hotel, and local transportation bookings.
• Assist in preparing reports, presentations, and business correspondence.
• Manage end-to-end recruitment for open positions.
• Source candidates through job portals, social media, and recruitment networks.
• Screen resumes, schedule interviews, and coordinate the hiring process.
• Coordinate onboarding and maintain employee records.
• Support employee engagement and general HR administration.
• Maintain recruitment trackers and HR documentation.

Skills

Operations

HR coordination

Excel advanced

English proficiency

Tally ERP

MS Office

Recruitment

Client communication

Tools

Tally ERP

Job description

Operations & HR Executive

Location: Kolkata (Work from Office)
Employment Type: Full-Time
Salary: 15,000 – 20,000 per month

We are looking for a proactive, organized, and detail‑oriented Operations & HR Executive to manage day‑to‑day business operations, HR activities, executive coordination, and client communication. The ideal candidate should be able to multitask, work independently, and support the leadership team in ensuring smooth business operations. This role requires strong administrative skills, excellent communication, proficiency in Microsoft Excel, and prior experience in recruitment and office operations.

Key Responsibilities

• Manage day‑to‑day back‑office operations and administrative activities.
• Handle official email communication with clients, vendors, and internal teams.
• Maintain accurate records, documentation, and operational reports.
• Prepare and maintain MIS reports using Microsoft Excel.
• Perform data entry with a high level of accuracy.
• Extract and compile reports from ERP software such as Tally ERP/Tally Prime.
• Coordinate with banks for routine banking activities and resolve general to mid‑level banking queries.
• Attend client and customer calls professionally.
• Follow up with customers regarding overdue payments and pending documentation.
• Coordinate with internal teams to ensure timely resolution of customer queries.
• Build and maintain professional relationships with clients and business partners.
• Manage the CEO's calendar, appointments, and meeting schedules.
• Track daily tasks, action items, and follow‑ups for the CEO.
• Arrange business travel, including flight, train, hotel, and local transportation bookings.
• Assist in preparing reports, presentations, and business correspondence.
• Manage end‑to‑end recruitment for open positions.
• Source candidates through job portals, social media, and recruitment networks.
• Screen resumes, schedule interviews, and coordinate the hiring process.
• Coordinate onboarding and maintain employee records.
• Support employee engagement and general HR administration.
• Maintain recruitment trackers and HR documentation.

Required Qualifications

• Graduate in any discipline.
• 34 years of experience in Operations, HR, Administration, Executive Assistance, or a similar role.
• Excellent verbal and written communication skills in English.
• Strong working knowledge of Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP, formulas, filters, sorting, and report preparation).
• Proficiency in Microsoft Outlook, Word, and PowerPoint.
• Basic working knowledge of Tally ERP/Tally Prime or similar ERP software.
• Experience in handling client communication and payment follow‑ups.
• Experience in recruitment and talent acquisition.
• Solid organizational, multitasking, and time‑management skills.

Preferred Skills

• Professional and customer‑focused approach.
• Strong follow‑up and coordination skills.
• Ability to work independently with minimal supervision.
• High level of integrity and confidentiality.
• Positive attitude with excellent problem‑solving abilities.

Why Join Us

• Opportunity to work directly with senior leadership.
• Exposure to Operations, HR, Administration, and Business Coordination.
• Dynamic work environment with learning and growth opportunities.
• Opportunity to contribute to the company's growth and operational excellence.