Operations Head

Orbis Hospitality Services; Pune District; On-site; INR 1,500,000 - 3,000,000; Full time

Job summary

Orbis Hospitality Services seeks an Operations Head to drive end-to-end delivery and profitability across all locations Pan-India. The role focuses on client satisfaction, service excellence, and governance of manpower resources.

The incumbent must be a strategic operator who builds regional teams, drives standardisation, and ensures statutory compliance to sustain growth and client retention.

Qualifications

• Proven ability to lead regional teams and drive standardisation.
• Experience in ensuring statutory and regulatory compliance.
• Strong track record in achieving profitability and customer satisfaction.

Responsibilities

• Oversee end-to-end delivery across locations Pan-India.
• Own P&L, service excellence, manpower governance, client retention.
• Ensure compliance with statutory requirements and company standards.

Skills

Strategic leadership

P&L management

Compliance governance

Client retention

Operations management

Job description

The Operations Head will be responsible for end-to-end delivery, profitability, compliance, and customer satisfaction across all locations Pan-India. This role owns P&L, service excellence, manpower governance, client retention, compliance.

Required Candidate profile

The incumbent will be a strategic operator + execution champion who builds strong regional teams, drives standardisation, ensures statutory compliance.