Operations Executive Intern

TWC Technologies; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

TWC Technologies Bengaluru is seeking an Operations Executive for Venue Category to manage the backend venue catalogue. You will ensure listings are complete, accurate, and up-to-date, coordinating with venue partners and internal teams to capture assets and data.

The role demands strong attention to detail, robust Excel/Sheets skills, and the ability to drive data quality, manage multiple tasks, and deliver timely MIS to leadership.

Qualifications

• Bachelor's degree in Business, Operations, Commerce, or related field.
• Experience in Operations or Catalogue/Data Operations is preferred.
• Strong attention to detail and accuracy.
• Excellent communication and stakeholder management.
• Proficiency in Excel/Google Sheets.

Responsibilities

• Own the end-to-end backend management of the venue catalogue.
• Ensure venue listings are complete, accurate, and up-to-date.
• Maintain venue details including pricing, capacities, amenities, room inventory, event spaces, policies, and availability.
• Regularly audit catalogue data to eliminate inconsistencies and outdated information.
• Coordinate with venue partners and internal teams for timely collection of assets (images, menus, brochures).
• Prepare operational MIS and reports for leadership.

Skills

Attention to detail

Analytical skills

Stakeholder management

Multitasking

Communication

Education

Bachelor's degree in Business, Operations, Commerce, or related field

Tools

Excel

Google Sheets

Job description

Job Description Operations Executive (Venue Category)

Department: Venue Category

Location: Bengaluru

Reporting To: Category Manager Venue Category

About the Role

We are looking for a detail-oriented and execution-driven Operations Executive to manage the backend operations of the Venue Category.

This role will be responsible for maintaining the accuracy, quality, and completeness of venue catalogue data while coordinating with multiple internal teams and external venue partners.

The ideal candidate should possess strong operational skills, excellent stakeholder management abilities, and an eye for detail to ensure our venue catalogue remains accurate, up-to-date, and scalable.

Key Responsibilities

Venue Catalogue Management

• Own the end-to-end backend management of the venue catalogue.
• Ensure venue listings are complete, accurate, and updated with the latest information.
• Maintain venue details including pricing, capacities, amenities, room inventory, event spaces, policies, and availability.
• Regularly audit catalogue data to eliminate inconsistencies and outdated information.

Asset & Content Management

• Coordinate with venue partners and internal teams for timely collection of:
• Venue images
• Real wedding images & Videos
• Menus
• Venue brochures
• Ensure all catalogue assets meet quality standards before publishing.

Operational Data Management

• Perform regular data updates across internal systems.
• Execute bulk uploads and data corrections whenever required.
• Maintain data hygiene and ensure process compliance.
• Prepare operational MIS and reports for leadership.

Cross-functional Coordination

• Work closely with:
• Sales
• Supply
• Customer Experience
• Coordinate with venue partners for pending information and documentation (As & when required)
• Track turnaround time for data requests and follow-ups.

Quality Assurance

• Conduct regular quality checks on venue listings.
• Validate pricing and package information before publishing.
• Identify data discrepancies and resolve them proactively.
• Ensure adherence to catalogue standards and SOPs.

Desired Skills

• Strong attention to detail and accuracy.
• Excellent Excel/Google Sheets proficiency.
• Good analytical and reporting skills.
• Strong stakeholder management and follow-up skills.
• Ability to manage multiple tasks simultaneously.
• Good written and verbal communication.
• High ownership and execution mindset.

Preferred Qualifications

Bachelor's degree in Business, Operations, Commerce, or related field. 13 years of experience in Operations, Catalogue Management, Data Operations, Vendor Operations, or Process Management (Preferred)