OPERATIONS EXECUTIVE(FIELD)

Find My Hostel; Ernakulam; On-site; INR 420,000 - 700,000; Full time

Job summary

Find My Hostel in Kerala is seeking a dedicated Hostel/Property Manager to oversee daily operations across student hostels. You will manage check-in/out, respond to student inquiries, supervise staff, and ensure hygiene and safety standards are met.

You will conduct regular property inspections, coordinate with maintenance, handle rent collection, and produce monthly financial reports. Strong leadership, communication, and multitasking skills are essential to maintain high occupancy and a

Qualifications

• Bachelor's/Master’s degree in Hospitality, Business Administration, or related field.
• Experience in hostel, hotel, or property management is preferred.
• Strong leadership and team management skills.
• Excellent problem-solving, communication, and organizational abilities.
• Proficiency in MS Office (Excel, Word) and operational management software.
• Ability to multitask, work under pressure, and handle escalations effectively.

Responsibilities

• Oversee the check-in and check-out process for students.
• Address tenant inquiries, complaints, and feedback promptly and professionally.
• Supervise staff to maintain cleanliness and hygiene standards.
• Conduct regular inspections of hostels/properties to ensure they are well-maintained.
• Coordinate with maintenance staff to address any repair or maintenance issues promptly.
• Ensure proper rent collection and follow up on any pending dues.
• Act as the middleman between the hostel, students, and the institute, ensuring smooth communication.
• Prepare monthly reports, estimates, and Profit & Loss (P&L) sheets for respective hostels.
• Maintain records of student occupancy, lease agreements, and hostel-related documentation.
• Implement and enforce hostel rules and policies to ensure discipline and a comfortable living environment.
• Develop and maintain vendor relationships for hostel supplies, food, and maintenance services.
• Handle emergency situations like medical issues, fire hazards, or security concerns effectively.
• Ensure hostel facilities are optimized for maximum occupancy and efficiency.

Skills

Leadership

Team management

Communication

Problem-solving

Organizational skills

Multitasking

Education

Hospitality/Business degree

Tools

MS Office

Job description

Responsibilities

• Oversee the check-in and check-out process, ensuring a smooth experience for students.


• Address tenant inquiries, complaints, and feedback promptly and professionally.


• Supervise staff to maintain cleanliness and hygiene standards throughout the hostel.


• Conduct regular inspections of hostels/properties to ensure they are well-maintained.


• Coordinate with maintenance staff to address any repair or maintenance issues promptly.


• Ensure proper rent collection and follow up on any pending dues.


• Act as the middleman between the hostel, students, and the institute, ensuring smooth communication.


• Prepare monthly reports, estimates, and Profit & Loss (P&L) sheets for respective hostels.


• Maintain records of student occupancy, lease agreements, and hostel-related documentation.


• Implement and enforce hostel rules and policies to ensure discipline and a comfortable living environment.


• Develop and maintain vendor relationships for hostel supplies, food, and maintenance services.


• Handle emergency situations like medical issues, fire hazards, or security concerns effectively.


• Ensure hostel facilities are optimized for maximum occupancy and efficiency.

Requirements

• Bachelor's/Master’s degree in Hospitality, Business Administration, or a related field.


• Experience in hostel, hotel, or property management is preferred.


• Strong leadership and team management skills.


• Excellent problem-solving, communication, and organizational abilities.


• Proficiency in MS Office (Excel, Word) and operational management software.


• Ability to multitask, work under pressure, and handle escalations effectively.

Skills: business development,management,communication