Operations Executive - Brand Solutions

Lokmat Media; Mumbai; On-site; INR 1,200,000 - 1,500,000; Full time

Job summary

Lokmat Media is seeking a proactive Operations Executive to manage day-to-day campaign execution, coordinating with sales, creative, digital, editorial and external partners. You will drive planning to closure, ensure timely delivery and maintain robust documentation across activations and events.

The role demands strong follow-up, multitasking across multiple projects, and a focus on budget and scope management. It is a hands-on, on-site position requiring travel as needed.

Qualifications

• 25 years of experience in operations, campaign execution, events, activations, media, advertising or marketing.
• Experience in managing vendors and on-ground execution will be an advantage.
• Candidates from media agencies, event agencies, brand activation agencies or integrated marketing teams would be preferred.

Responsibilities

• Coordinate end-to-end execution of campaigns, activations and brand projects.
• Translate approved plans into clear execution checklists and timelines.
• Track campaign deliverables against agreed scope and ensure timely closure.
• Coordinate with teams for print, digital, social media, events and on-ground requirements.
• Ensure all execution aligns with client-approved plans and deliverables.
• Cost management is a crucial part of the role.
• Maintain campaign trackers, execution reports and status updates.
• Prepare regular updates for internal stakeholders and clients.
• Ensure all campaign documentation is organized for billing and closure.

Skills

Coordination

Time management

Campaign multitasking

Vendor management

Detail-oriented

Deadline-oriented

Communication skills

MS Office

Ownership mindset

Travel willingness

Tools

MS Excel

PowerPoint

Word

Job description

About the Role

We are looking for a proactive and detail-oriented Operations Executive in to join the brand solution team. The role will be responsible for managing the day-to-day execution of campaigns, coordinating with internal teams, clients, vendors and on-ground partners, and ensuring that all deliverables are executed within timelines and agreed scope.

The ideal candidate should be comfortable managing multiple projects simultaneously, have strong follow-up skills, and be able to drive execution from planning to closure.

Key Responsibilities

1. Campaign & Execution Management

• Coordinate end-to-end execution of campaigns, activations and brand projects.
• Translate approved plans into clear execution checklists and timelines.
• Track campaign deliverables against agreed scope and ensure timely closure.
• Coordinate with relevant teams for print, digital, social media, events and on-ground requirements.
• Ensure all execution is aligned with client-approved plans and deliverables.
• Cost Managament is going to be a crucial part of the role.

2. Internal Coordination

• Work in the Taplight team exclusively coordinating with sales, creative, digital, editorial, print and other internal teams.
• Share clear briefs, timelines and execution requirements with respective teams.
• Follow up regularly to ensure tasks are completed within deadlines.
• Identify execution gaps or delays and elevate them proactively.

3. Vendor & Partner Management

• Coordinate with vendors, agencies, production partners and on-ground teams.
• Obtain quotations, compare costs and coordinate procurement wherever required.
• Track production, delivery, installation and deployment timelines.Ensure vendors deliver as per agreed specifications and quality standards.

4. On-Ground Execution

• Coordinate logistics and on-ground requirements for activations and events.
• Ensure branding assets and campaign elements are deployed as per the approved plan.
• Coordinate manpower, permissions, production, transportation and other operational requirements.
• Conduct regular checks during execution and resolve operational issues quickly.

5. Documentation & Reporting

• Maintain campaign trackers, execution reports and status updates.
• Collect and maintain deployment photographs, proof of execution and other closure documents.
• Prepare regular updates for internal stakeholders and clients.
• Ensure all campaign-related documentation is properly organised for billing and closure.

6. Budget & Commercial Coordination

• Track campaign costs against approved budgets.
• Coordinate with finance/procurement teams for POs, invoices and vendor payments.
• Flag any additional cost or scope deviation before commitment.
• Ensure no additional deliverables are committed without the required internal/client approval.

7. Client Servicing & Communication

• Maintain timely and proactive communication with the client during the execution phase, ensuring all relevant updates, progress and requirements are communicated appropriately.
• Coordinate with the Client Servicing / BS team to ensure the client is kept informed on execution status, milestones and any changes.
• Ensure client queries, concerns or execution-related requirements are addressed and closed within agreed timelines.
• Maintain professionalism and clarity in all client communication and ensure commitments made to the client are aligned with the approved scope.

8. Internal Updates & Crisis Communication

• Provide timely updates to the Reporting Manager and BS Team on campaign progress, execution status and any anticipated challenges.
• Immediately flag any potential execution crisis, delay, quality issue, vendor concern or client-sensitive matter to the Manager and BS Team.
• Keep the BS Team updated on all key execution details, including deployment status, pending deliverables, changes, delays and closures.
• Ensure that any crisis or deviation is communicated internally before it escalates to the client, wherever possible, allowing the team to align on the appropriate response.
• Maintain a clear and updated execution tracker to ensure complete visibility for the Manager and BS Team.

9. Team Confidentiality & Commercial Sensitivity

• Maintain strict confidentiality regarding pricing, commercial negotiations, vendor rates, revenue streams, margins, client commercials and internal business information.
• Ensure vendor pricing, client commercials and internal revenue-related information are not disclosed to unauthorised personnel or external parties.
• Maintain confidentiality of internal discussions, business strategies, client information and team-related matters.
• Share commercial and sensitive information strictly on a need-to-know basis and as per internal protocols.

Key Skills & Competencies

• Strong coordination and follow-up skills.
• Excellent organisational and time-management abilities.
• Ability to manage multiple campaigns simultaneously.
• Good vendor and stakeholder management skills.
• Strong attention to detail.
• Ability to work under tight deadlines and pressure.
• Good communication and interpersonal skills.
• Proficiency in MS Excel, PowerPoint and Word.
• Ability to maintain trackers and execution documentation.
• Problem-solving mindset with a strong sense of ownership.
• Willingness to travel for on-ground campaign execution when required.

Desired Experience

• 25 years of experience in operations, campaign execution, events, activations, media, advertising or marketing.
• Experience in managing vendors and on-ground execution will be an advantage.
• Candidates from media agencies, event agencies, brand activation agencies or integrated marketing teams would be preferred.

What We Expect

The person should be someone who takes ownership rather than just follows up from receiving the brief to ensuring the final execution is completed, documented and closed.

The role requires someone who can:

• Keep multiple stakeholders aligned.
• Ensure timelines are met.
• Anticipate operational challenges.
• Escalate issues at the right time.
• Maintain execution discipline.
• Ensure that what is promised is actually delivered.
• Close every campaign with proper documentation and reporting.

Key Performance Indicators

• Timely completion of campaign deliverables.
• Quality and accuracy of execution.
• Effective vendor and internal coordination.
• Adherence to approved scope and budgets.
• Timely submission of execution reports and documentation.
• Speed of issue resolution.Overall campaign closure and operational efficiency.