Operations Executive

ThePilot.in; Mumbai; On-site; INR 350,000 - 500,000; Full time

Job summary

ThePilot.in in Mumbai is seeking an Operations Executive to join our aviation education team. This is a work-from-office role where you will own the end-to-end enrollment process for flight training students.

You will manage admissions paperwork, medicals, visas and licence conversions, coordinate with partner schools, and maintain the company database while handling student and parent queries.

Qualifications

• Graduate with at least 2 years of work experience.
• Strong communication skills and English proficiency.
• Proficient with computers and standard office software.
• Quick learner who can adapt to new processes.
• Takes ownership and delivers work on time.

Responsibilities

• Manage day-to-day operational process of enrolling students for flight training.
• Handle all student paperwork including admissions, medicals, visa applications and licence conversions.
• Coordinate with partner flying schools and follow up with trainees.
• Maintain and regularly update the company database.
• Respond to and resolve queries from students, parents and partner schools.

Skills

Communication skills

English proficiency

Office software

Education

Graduate degree

Tools

MS Office

Job description

ThePilot.in has been working in aviation education for over 9 years, helping aspiring pilots begin their careers. We guide students through every stage of their journey, from choosing the right flying school to admissions, medicals, visas and licence conversions, working closely with our partner flying schools to make the path to the cockpit smooth and well supported.

Who We're Looking For.

We're looking for an Operations Executive to join our team in Mumbai. You'll be comfortable in a fast-paced, growing environment, take initiative, and own your work from start to finish. This is a work-from-office role based in Mumbai.

Key Responsibilities.

• Manage the day-to-day operational process of enrolling students for flight training.
• Handle all student paperwork and documentation, including admissions, medicals, visa applications and licence conversions.
• Coordinate with partner flying schools and follow up with trainee pilots on their ongoing processes
• Maintain and regularly update the company database.
• Respond to and resolve queries from students, parents and partner schools.

Requirements.

• Graduate with a minimum of 2+ years of work experience.
• Strong communication skills, with proficiency in English.
• Comfortable working on computers and standard office software.
• Quick learner who can pick up new processes easily.
• Takes ownership of assigned work and completes it on time and efficiently.