Operations Executive

Drink Prime; Hyderabad; Sur place; INR 250 000 - 380 000; Plein temps

Résumé du poste

DrinkPrime is seeking an Operation Executive to streamline field operations in Hyderabad. You will coordinate technicians and delivery partners, ensure on-time service and installation, and work with senior stakeholders to optimize processes in a fast-growing startup.

The ideal candidate has strong communication in English and Kannada, comfortable outbound calling, and thrives in a dynamic startup environment with weekend work and a 4-day week off.

Qualifications

• 2 years of minimum experience in high growth operations; comfortable making outbound calls.
• Excellent verbal and written communication; ability to call, connect and interact in English, Kannada.
• Able to multitask, prioritize, and manage time efficiently; comfortable working on weekends; 4 days week off.

Responsabilités

• Create a streamline process for technicians and delivery partners; to ensure on time service and installation
• Optimize the existing process to the benchmark levels to meet the rapidly changing business environment
• Build and refine performance management tools to improve quality of the technicians and the delivery partners
• Create workforce engagement programs to recognise top performers and motivate the team of technicians and the delivery partners
• Develop, implement and review operational policies and procedures
• Work with senior stakeholders
• Communicate with our customers if needed.

Connaissances

Experience in high growth operations

Outbound calling

Communication skills (English Kannada)

Multitasking and time management

Weekend work / 4 days week off

Description du poste

Designation: Operation Executive

Location: Hyd

Experience: 0-4 year

About DrinkPrime: DrinkPrime is a subscription-based drinking water solution that began as a response to the unreliable supply of safe drinking water across Urban India. Over time we have evolved into an organization that is driven by a singular mission, to change the way people think about the water they drink. Through our subscription-based model, we provide customers with water purifiers that use integrated technology to help them monitor the quality of the water they consume every day. At DrinkPrime, we are on a mission to make safe drinking water accessible and affordable to every resident in India. We are backed by Tier 1 VCs and many prominent angels. They believe in the vision, mission and the team of DrinkPrime. With our tech first approach, we are taking up this audacious mission and believe in solving it. Be a part of history and join us. We can solve this problem together.

Purpose of the role: We are looking for people who are excellent at problem solving, are super ambitious and at the same time, enjoy the excitement and unpredictability of working in a startup environment. You will be primarily responsible for analyzing and co-ordinating the supply chain of our business.

Role & responsibilities

1. Create a streamline process for technicians and delivery partners; to ensure on time service and installation
2. Optimize the existing process to the benchmark levels to meet the rapidly changing business environment
3. Build and refine performance management tools to improve quality of the technicians and the delivery partners
4. Create workforce engagement programs to recognise top performers and motivate the team of technicians and the delivery partners
5. Develop, implement and review operational policies and procedures
6. Work with senior stakeholders
7. Communicate with our customers if needed.

Required Skills: 1. 2 years of minimum experience in high growth operations . Comfortable making Outbound calls. . Excellent verbal and written communication skills; the ability to call, connect and interact in English, Kannada.. . Able to multitask, prioritize, and manage time efficiently. . Help promote a company culture that encourages top performance and high morale. . Comfortable working on weekends . Comfortable working with 4 days week off

Preferred candidate profile

Contact on:9513147128