Operations Executive

Drink Prime; Bengaluru; On-site; INR 300,000 - 450,000; Full time

Job summary

DrinkPrime is seeking an Operations Executive in Bangalore to coordinate and optimize the supply chain for a startup-driven environment. The role focuses on streamlining technician and delivery partner processes and ensuring timely service and installation.

Ideal candidates have 0-1 year of experience, with strong communication skills in English and Kannada, and a willingness to work weekends with a 4-day week off. Join a fast-growing water-tech company solving urban challenges.

Qualifications

• 2 years of minimum experience in high growth operations.
• Excellent verbal and written communication skills.
• Ability to call, connect and interact in English and Kannada.
• Able to multitask, prioritize, and manage time efficiently.
• Comfortable working on weekends.
• Willingness to work with a 4-day week off.

Responsibilities

• Create a streamlined process for technicians and delivery partners to ensure on-time service and installation.
• Optimize existing processes to benchmark levels for a rapidly changing business environment.
• Build and refine performance management tools to improve technician and partner quality.
• Create workforce engagement programs to recognise top performers and motivate teams.
• Develop, implement and review operational policies and procedures.
• Collaborate with senior stakeholders.
• Communicate with customers when needed.

Skills

Verbal communication

Written communication

English Kannada

Time management

Multitasking

Weekend readiness

4-day week adaptability

Job description

Designation: Operation Executive

Location: Bangalore

Experience: 0-1 year

About DrinkPrime: DrinkPrime is a subscription-based drinking water solution that began as a response to the unreliable supply of safe drinking water across Urban India. Over time we have evolved into an organization that is driven by a singular mission, to change the way people think about the water they drink. Through our subscription-based model, we provide customers with water purifiers that use integrated technology to help them monitor the quality of the water they consume every day. At DrinkPrime, we are on a mission to make safe drinking water accessible and affordable to every resident in India. We are backed by Tier 1 VCs and many prominent angels. They believe in the vision, mission and the team of DrinkPrime. With our tech first approach, we are taking up this audacious mission and believe in solving it. Be a part of history and join us. We can solve this problem together. Purpose of the role: We are looking for people who are excellent at problem solving, are super ambitious and at the same time, enjoy the excitement and unpredictability of working in a startup environment. You will be primarily responsible for analyzing and co-ordinating the supply chain of our business.

Role & responsibilities :

1. Create a streamline process for technicians and delivery partners; to ensure on time service and installation

2. Optimize the existing process to the benchmark levels to meet the rapidly changing business environment

3. Build and refine performance management tools to improve quality of the technicians and the delivery partners

4. Create workforce engagement programs to recognise top performers and motivate the team of technicians and the delivery partners

5. Develop, implement and review operational policies and procedures

6. Work with senior stakeholders

7. Communicate with our customers if needed. Required Skills: 1. 2 years of minimum experience in high growth operations . Comfortable making Outbound calls. . Excellent verbal and written communication skills; the ability to call, connect and interact in English, Kannada.. . Able to multitask, prioritize, and manage time efficiently. . Help promote a company culture that encourages top performance and high morale. . Comfortable working on weekends . Comfortable working with 4 days week off