Operations Executive

Bharti AXA Life Insurance; Bhiwani district; On-site; INR 600,000 - 800,000; Full time

Job summary

Bharti AXA Life Insurance is seeking a backend operations professional to manage policy processing, ensuring timely completion and seamless workflow. You will coordinate with internal teams to resolve policy issues and support claims settlement, while analyzing documents for potential risks and maintaining meticulous records.

The role emphasizes client-focused service, prompt query responses, and professional handling of policy-related communications to ensure smooth operations.

Responsibilities

• Manage backend operations for insurance policies, ensuring seamless processing and timely completion of tasks.
• Coordinate with internal teams to resolve policy-related issues and ensure smooth claims settlement.
• Conduct thorough analysis of policy documents, contracts, and other relevant materials to identify potential risks or discrepancies.
• Develop strong relationships with clients by providing excellent customer service, responding promptly to queries, and addressing concerns in a professional manner.
• Maintain accurate records of all transactions, updates, and communications related to policy management.

Job description

Roles and Responsibilities

• Manage backend operations for insurance policies, ensuring seamless processing and timely completion of tasks.
  
• Coordinate with internal teams to resolve policy-related issues and ensure smooth claims settlement.
  
• Conduct thorough analysis of policy documents, contracts, and other relevant materials to identify potential risks or discrepancies.
  
• Develop strong relationships with clients by providing excellent customer service, responding promptly to queries, and addressing concerns in a professional manner.
  
• Maintain accurate records of all transactions, updates, and communications related to policy management.