Operations Customer Care Associate

TP; Gurugram District; On-site; INR 300,000 - 450,000; Full time

Job summary

TP is seeking dynamic professionals for the Digital Marketing Sales Team. The role focuses on sales through voice processes, engaging with potential clients via calls, and driving revenue growth by explaining digital marketing solutions and capturing opportunities.

The ideal candidate will have at least 1 year of on-call sales experience, a solid understanding of Digital Marketing concepts, and strong communication and negotiation skills. Day shift availability is required.

Qualifications

• Graduate degree in any discipline
• Minimum 1 year of on-call sales experience
• Voice sales experience required
• Basic understanding of Digital Marketing concepts (SEO, SEM, Google Ads, Online Advertising)
• Strong communication and negotiation skills
• Proficiency in English (B2 level or above)
• Comfortable with Day Shift

Responsibilities

• Reach out to prospective customers through outbound sales calls.
• Explain digital marketing products and advertising solutions to clients.
• Generate leads, identify client requirements, and close sales opportunities.
• Build and maintain strong customer relationships.
• Achieve monthly sales and revenue targets.
• Handle client queries and provide appropriate solutions.
• Maintain accurate records of customer interactions and sales activities.
• Collaborate with internal teams to ensure seamless customer onboarding.

Skills

Outbound calls

Voice sales

Digital marketing concepts

Communication

Negotiation

English proficiency

Education

Graduate in any discipline

Job description

Job Summary

We are hiring dynamic and result-oriented professionals for the Digital marketing Sales Team. The ideal candidate should have experience in sales through voice processes and possess a good understanding of Digital Marketing concepts. The role involves engaging with potential clients over calls, identifying business opportunities, and driving revenue growth.

Key Responsibilities

• Reach out to prospective customers through outbound sales calls.


• Explain digital marketing products and advertising solutions to clients.


• Generate leads, identify client requirements, and close sales opportunities.


• Build and maintain strong customer relationships.


• Achieve monthly sales and revenue targets.


• Handle client queries and provide appropriate solutions.


• Maintain accurate records of customer interactions and sales activities.


• Collaborate with internal teams to ensure seamless customer on-boarding.

Eligibility Criteria

• Graduate in any discipline.


• Minimum 1 year of on-call sales experience.


• Voice sales experience is mandatory.


• Basic understanding of Digital Marketing concepts such as SEO, SEM, Google Ads, and Online Advertising.


• Strong communication and negotiation skills.


• Proficiency in English (B2 level or above).


• Comfortable working in Day Shift.

Preferred Candidate Profile

• Experience in Digital Marketing Sales, Online Advertising Sales, or Inside Sales.


• Strong consultative selling and customer handling skills.


• Target-driven and self-motivated professional.